An aspiring IT professional with a passion for web development and information systems. My goal is to expand my knowledge and skillset to contribute to the advancement of technology.
Overview
3
3
years of professional experience
Work History
Statewide Investigator
Fair Housing Council Of Oregon
02.2023 - 03.2024
Managed Confidential client information and case documentation in compliance with legal regulations
Used case management software and database systems to keep track of documents and client interactions
·Collaborated with teams to analyze and resolve issues through thorough research to determine discrimination
Housing Specialist
Urban League Of Portland
05.2022 - 01.2023
Carried out a large scale of data entry tasks ensuring accurate information was being documented into various databases
Processed necessary financial documents to meet payment deadlines, doing so by maintaining a high level of organization throughout the process
Maintained case management by providing remote support to clients using telecommunication technology as well as digital collaboration platforms to ensure all clients need were met
Resource Advocate
Community Action
02.2022 - 05.2022
Determined eligibility and initiate referrals to a variety of county programs by carefully reviewing their qualifications and needs
Managed data entry tasks by accurately inputting information into a county-wide client database
Gathered and recorded statistical data to meet reporting requirements
Warehouse Assistant
Copiers Northwest
03.2021 - 02.2022
Assembled and configured copiers and printers according to manufacturer specs as well as installed and setup equipment at client locations.
Provided excellent customer service while troubleshooting, diagnosing and resolving issues for clients
Performed thorough test and quality assurance to maintain proper operation of equipment
Education
GED -
Merlo Station High School
Beaverton, OR
06.2009
Certificate - Computer Information Systems
Portland Community College
Portland, OR
06.2023
Associate of Science - Web Development And Design
Portland Community College
Portland, OR
05.2025
Skills
Information Systems – Database Management, Programming Languages, Web Development
Information Security – Fundamental Concepts, Risk Assessment and Management, Communication and Collaboration
Community Outreach Volunteer/ Admin. Assistant at Fair Housing Council Of San DiegoCommunity Outreach Volunteer/ Admin. Assistant at Fair Housing Council Of San Diego