Tamice Glenn
Charlotte,NC
Summary
An aspiring IT professional with a passion for web development and information systems. My goal is to expand my knowledge and skillset to contribute to the advancement of technology.
Overview
3
3
years of professional experience
Work History
Statewide Investigator
Fair Housing Council Of Oregon
02.2023 - 03.2024
- Managed Confidential client information and case documentation in compliance with legal regulations
- Used case management software and database systems to keep track of documents and client interactions
- ·Collaborated with teams to analyze and resolve issues through thorough research to determine discrimination
Housing Specialist
Urban League Of Portland
05.2022 - 01.2023
- Carried out a large scale of data entry tasks ensuring accurate information was being documented into various databases
- Processed necessary financial documents to meet payment deadlines, doing so by maintaining a high level of organization throughout the process
- Maintained case management by providing remote support to clients using telecommunication technology as well as digital collaboration platforms to ensure all clients need were met
Resource Advocate
Community Action
02.2022 - 05.2022
- Determined eligibility and initiate referrals to a variety of county programs by carefully reviewing their qualifications and needs
- Managed data entry tasks by accurately inputting information into a county-wide client database
- Gathered and recorded statistical data to meet reporting requirements
Warehouse Assistant
Copiers Northwest
03.2021 - 02.2022
- Assembled and configured copiers and printers according to manufacturer specs as well as installed and setup equipment at client locations.
- Provided excellent customer service while troubleshooting, diagnosing and resolving issues for clients
- Performed thorough test and quality assurance to maintain proper operation of equipment
Education
GED -
Merlo Station High School
Beaverton, OR06.2009
Certificate - Computer Information Systems
Portland Community College
Portland, OR06.2023
Associate of Science - Web Development And Design
Portland Community College
Portland, OR05.2025
Skills
- Information Systems – Database Management, Programming Languages, Web Development
- Information Security – Fundamental Concepts, Risk Assessment and Management, Communication and Collaboration
- Network Administration – Active Directory Management, PowerShell Scripting, Virtualization Technologies, Troubleshooting, TCP/IP Networking
Timeline
Statewide Investigator
Fair Housing Council Of Oregon
02.2023 - 03.2024
Housing Specialist
Urban League Of Portland
05.2022 - 01.2023
Resource Advocate
Community Action
02.2022 - 05.2022
Warehouse Assistant
Copiers Northwest
03.2021 - 02.2022
GED -
Merlo Station High School
Certificate - Computer Information Systems
Portland Community College
Associate of Science - Web Development And Design
Portland Community College
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