Tamichel M. Colon
Zephyrhills,FL
Summary
Dynamic and customer-focused professional with experience in customer service, retail sales, inventory management, and fast-paced operations. Highly organized, efficient, and skilled in multitasking with a strong guest-first mentality. Capable of performing in General Merchandise, Food, Closing, and Fulfillment roles while maintaining high operational standards.
Overview
15
15
years of professional experience
Work History
Server / Waitress
Ponderosa Steakhouse
06.2008 - 12.2010
- - Provided service in a casual dining environment.
- - Maintained basic wine knowledge to support guest experience.
- - Willingness to obtain ServSafe certification within required timeframe.
- - Applied a strong guest-first mentality in all interactions.
- - Managed orders, table service, and general restaurant operations.
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Collaborated with kitchen staff to ensure timely delivery of orders.
- Assisted with food preparation and maintained cleanliness of dining area.
Sales Executive (Front Counter)
Boga Jewelry
02.2011 - 07.2016
- - Assisted customers in selecting earrings, necklaces, rings, and related items.
- - Processed sales transactions using POS systems.
- - Managed and organized inventory.
- - Received, inspected, and arranged new merchandise.
- - Maintained a clean, organized, and visually appealing sales area.
- Engaged customers through personalized service, enhancing overall shopping experience.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
- Collaborated with team members to achieve sales targets and improve store performance.
Entrepreneur / Jewelry Designer
Alia Inc.
10.2016 - 07.2023
- - Designed jewelry pieces using both fashion and fine materials.
- - Developed creative concepts for new collections.
- - Produced or supervised the crafting of jewelry pieces.
- - Selected materials, performed assembly, and maintained quality control.
- - Managed customer interactions, sales, and product operations.
- Developed business plans to outline strategic direction and growth opportunities.
- Conducted market research to identify trends and inform product development strategies.
- Launched new product lines successfully through comprehensive planning, strategy and research.
Education
High School Diploma -
Associate Degree - undefined
Colegio Teológico Bíblos
Skills
- - Customer Service
- - Retail Sales & Product Recommendations
- - Inventory Management
- - Multitasking & Organization
- - Store Closing Procedures
- - Fulfillment (stocking, sorting, order handling)
- - POS / Cash Register
- - Creativity & Design
- - Team Collaboration
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Entrepreneur / Jewelry Designer
Alia Inc.
10.2016 - 07.2023
Sales Executive (Front Counter)
Boga Jewelry
02.2011 - 07.2016
Server / Waitress
Ponderosa Steakhouse
06.2008 - 12.2010
Associate Degree - undefined
Colegio Teológico Bíblos