Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamicka Taylor

Jacksonville,FL

Summary

Goal-driven Analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Over 5 years of experience in Banking and Loan servicing industry.

Overview

15
15
years of professional experience

Work History

Analyst

PNC Bank
Jacksonville , FL
2017.01 - Current
  • Analyzed, compiled, and presented statistical, financial, and production processing reports to senior leadership.
  • Created reports detailing findings and recommendations.
  • Performed in-depth analysis to help solve diverse problems with program implementation and operations.
  • Developed streamlined task system to provide more effective workflows for both peers and management staff.
  • Observed staff to study daily tasks regarding information processing and performance to better understand business system needs.
  • Mitigated operational and financial risks by researching and recommending process improvements.

Manager of Operations

Denny's Corp
Jacksonville , FL
2012.02 - 2016.12
  • Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
  • Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
  • Engaged with existing and potential clients to gain insight into needs.
  • Evaluated and enhanced workflow to implement best practices, reduce costs, and increase staff motivation and satisfaction.
  • Hired and onboarded team members to meet immediate and expected demand.

Restaurant Manager

Sonny's Real Pit BBQ
Jacksonville , FL
2009.03 - 2012.12
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Managed accounts payable, accounts receivable and payroll.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Managed daily operations and processes for reservations, budgeting and forecasting.

Education

High School Diploma -

Andrew Jackson High School
Jacksonville, FL
05.2007

Skills

  • Multiple Priorities Management
  • Verbal and Written Communication
  • Workflow Analysis
  • Experience in Leadership
  • Process Improvement
  • Spreadsheet Development
  • Attention to Detail
  • Root Cause Analysis
  • Risk Assessment

Timeline

Analyst

PNC Bank
2017.01 - Current

Manager of Operations

Denny's Corp
2012.02 - 2016.12

Restaurant Manager

Sonny's Real Pit BBQ
2009.03 - 2012.12

High School Diploma -

Andrew Jackson High School
Tamicka Taylor