Tamie Cook

Supervising and Managing a Team: Maintains the responsibilities of 15-20 Building Service/Sanitation and maintenance workers, ensuring timely and accurate completion of daily duties. Develops and implements daily, weekly and monthly cleaning schedules for all areas of the facility. Creates Standard Operating Procedures of work duties with visual aids. Manage event set-up and or special bookings and programs. Maintains and tracks Custodial Supplies: Oversees ordering new items as necessary. Implemented stockroom organization with visual aids for product, vendor, and par stock requirements to help lower the impact of out-of-stock supplies. Coordinating Maintenance: Reports and documents of any maintenance issues to appropriate channels including outside contractors and summiting orders to Infrastructure Planning and Facilities. Assists with developing and coordinating major projects. Staff Support: Trains and coaches new staff on proper use of cleaning supplies, equipment and procedures. Inspects the daily work of staff and provides feedback on job performance. Conducts regular safety meetings with staff to ensure a safe and healthy work environment. Conducts annual ladder and chemical inventory, participates in fire Marshall inspections and reviews maintenance monthly testing reports for safety compliance.

Lean Manufacturing: Implemented and maintained lean manufacturing philosophy including 5/S ideology. Planned, directed and coordinated assigned manpower to meet aggressive production schedules. Developed continuous improvement teams of assemblers and technicians for implementing lean manufacturing principles, reducing manufacturing cycle times and product costs.

Safety Procedures: Utilized exceptional safety knowledge to implement safety procedures, promoting an accident-free facility and contributing to facility achievement of IOS certification. Performed quality control inspections, ensured safety procedures were followed by completing layered process audits.

Production schedules: Supported materials management by assisting with approving engineering requisitions based upon actual material demand and impact to production schedules. Reviewed production schedules and customer orders to coordinate manufacturing and packaging operations to meet orders efficiently and accurately.

Quality Standards: Developed and implemented proactive systems for quoting and completing unplanned repair and overhaul work to meet quality standards and customer requirements. Managed manufacturing products in accordance with quality standards and established procedures to meet production requirements on a timely basis.

OSHA Standards: Generated and maintained documentation for hazardous and non-hazardous waste according to OSHA standards. Guided safety team in development and implementation of OSHA safety recommendations.

Corrective Action: Resolve personnel issues by analyzing data, investigating issues, identifying solutions and using corrective action in accordance with company policies. Managed and developed production teams include certification achievements, corrective actions and performance evaluations to ensure production lines ran optimal.

GMP (Good Manufacturing Practice): Established manufacturing procedures, including a comprehensive training program for all manufacturing employees in GMP and operational areas. Improved quality, productivity and efficiency of operations, meeting business objectives in a GMP dosage pharmaceutical environment.

The Production Floor and Process improvement: Manage and Direct Production Floor/Oversee Production Efficiency Rates. Delegate Facility Responsibilities to Maintenance, Shipping and QA Inventory Investigation/Scrap Reduction/Safety/Recycling/Training. Supervised and responsible for project deadlines which included scheduling on-call staff when needed and organized and coordinated production floor. Reviewed processing schedules and production orders and made decisions concerning inventory and process improvement, considering budgetary limitations and time limits. Foster a culture of operational excellence and accountability which has led to increased productivity and continual product and process improvement.

Customer service: Greeting customers in a friendly and welcoming manner, answer their inquiries, aid, and ensure a positive shopping experience

Cash handling and accountability: Followed proper cash handling procedures, reconciling cash drawers and maintained an accurate record of transactions and balances. Operated cash registers accurately and efficiently. Processed cash and debit/credit card payments and issue receipts.

Client relationship building: Establish and maintain strong relationships with clients by understanding their needs, providing personalized solutions and offering exceptional customer service

Assist Lead Baker: Ensure that display cases are stocked and maintain a safe and clean environment. Stock, fill, face and ensure pricing is accurate. Receive, inspect, and log products from shipments with quality and accuracy.