Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamie McReynolds

Galion

Summary

A talented Clinical Social Worker dedicated to providing affective empathic care. Has a long history of team leadership, strong character and supervisory experience. Seeking work experience that is challenging professionally and enhancing personally.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

26
26
years of professional experience

Work History

Server

Bob Evans Restaurant
10.2024 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Logans Roadhouse
09.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Behavior Health Counselor

Volunteers of America Greater Ohio
10.2019 - 06.2024
  • Improved patient outcomes by implementing evidence-based treatment plans and closely monitoring progress.
  • Facilitated group therapy sessions for diverse populations, fostering a supportive environment for personal growth and healing.
  • Reduced relapse rates with consistent follow-up care, support, and encouragement for patients in recovery.
  • Increased patient satisfaction by providing empathetic counseling services that were tailored to each individual''s unique experiences and goals.
  • Enhanced treatment efficacy by collaborating with multidisciplinary behavioral health teams to assess and address individual needs.
  • Advocated for client access to necessary resources within the community or healthcare system as needed to promote overall wellbeing.
  • Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
  • Prepared reports to summarize clients' mental health status and treatment progress.

Home Base Primary Care Clinical Social Worker

The Veteran Affairs
11.2004 - 08.2019
  • Provided case management, completed psychosocial assessments, worked closely with primary care providers and the interdisciplinary team along with the veteran/client and their families in order to provide a comprehensive care plan to meet their medical and mental health care needs.
  • Assessed their risks and safety in the home through multiple screens and tools: depression, cognition, alcohol, military sexual trauma, and suicidal risk.
  • Have utilized my strong character and compassionate heart to effectively engage the clients in order to get a strong assessment of their comorbidity and complex medical problems and mental health problems.
  • Strong advocate for self-determination and connecting the client with resources that they need in order to meet their needs, help provide them the information, connect, navigate, assure, encourage and guide them as needed without enabling them.
  • Provided supportive counseling on a wide range of services grief/loss, dependence, end of life, marital, meditation, mindfulness, sleep hygiene, suicide risk/prevention, depression, acceptance, and any other topics depending on where the client was at.
  • Takes the initiative to complete tasks and assists others, both the clients and co-workers. Has assisted in resolving conflicts and negotiated agreements between co-workers to reach an agreement and clarify misunderstandings.
  • Very personable and outgoing personality, enjoys helping others and working with the team mentality. Has worked independently for the last 15 years with little to no supervision, just the required monitoring and has remained successful.
  • Assisted and helped develop several projects within the program to help the program strive and succeed further, received awards for the projects. Asked to be supervisor of HBPC program, filled in and assisted with supervisory duties between new-hires and trained new hbpc social workers.
  • Went above and beyond for the clients to receive additional benefits, assistance, needs and whatever she could to assist them.

Ongoing Supervisor

Richland County Children Services
09.1999 - 11.2004
  • Supervised a line of ongoing social workers that monitored custody cases through Richland County Children Service, for 2 years. Provided specialized trainings for staff and foster parents. Monitored the staff and foster parent files, the staff work on their cases, knowledge and trainings.
  • Worked directly with the director and the line staff regarding the individual cases and the planned outcomes, went to court for each case with the staff and also testified during the cases as needed. Had a strong rapport with the court system and still respected by the members there.
  • Worked with direct supervisor on some grants and so with accreditation so that we passed every year.
  • The previous 3 years at RCCS, start out doing groups at the group home for Juveniles, transferred to ongoing social worker when the group home closed and then became supervisor.

Education

Master of Social Work -

The Ohio State University
06.2004

Bachelor of Psychology - undefined

The Ohio State University
06.1996

Skills

  • Strong ability to connect with client
  • Exceptional customer service
  • Staff leadership
  • Multitasking and organization
  • Reliable and responsible
  • Adaptable and flexible
  • Strong work ethic
  • Fluent with Microsoft Office, Microsoft Excel, Word, Outlook, Internet and quick learner with programs
  • Team collaboration
  • Task prioritization
  • Guest engagement

Timeline

Server

Bob Evans Restaurant
10.2024 - Current

Server

Logans Roadhouse
09.2020 - Current

Behavior Health Counselor

Volunteers of America Greater Ohio
10.2019 - 06.2024

Home Base Primary Care Clinical Social Worker

The Veteran Affairs
11.2004 - 08.2019

Ongoing Supervisor

Richland County Children Services
09.1999 - 11.2004

Bachelor of Psychology - undefined

The Ohio State University

Master of Social Work -

The Ohio State University

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Tamie McReynolds