Tamie Smith
Fresno,CA
Summary
Accomplished Program Manager and Service Coordinator with a proven track record at Central Valley Regional Center, enhancing team productivity and client satisfaction through effective communication and interpersonal skills. Expert in partnership development and proficient in Microsoft, achieving significant improvements in employee retention and client service delivery.
Overview
27
27
years of professional experience
Work History
Program Manager
Central Valley Regional Center
07.2001 - Current
- Interacted with customers and clients to identify needs and services.
- Coached team members on productivity strategies to accomplish challenging goals.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Service Coordinator
Central Valley Regional Center
05.1998 - 07.2001
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Participated in community events to promote services and engage with public.
Education
Master of Arts - Rehabilitation Counseling
California State University, Fresno
Fresno, CASkills
- Interpersonal skills
- Partnership development
- Verbal and written communication
- Flexible and adaptable
- Customer service
- Team development
- Proficient in Microsoft, Word Perfect
- Team management
Timeline
Program Manager
Central Valley Regional Center
07.2001 - Current
Service Coordinator
Central Valley Regional Center
05.1998 - 07.2001
Master of Arts - Rehabilitation Counseling
California State University, Fresno
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