Summary
Overview
Work History
Skills
Highlights
Professional Training
Timeline
Generic

Tamieka McCullers

Durham,NC

Summary

Senior HR Professional with 12 years of experience in strategic human resource planning, management consulting, employee development, and team management. Partners with executive leadership to develop and execute an HR strategy that supports their growth, performance and future objectives.

Overview

10
10
years of professional experience

Work History

HR Business Partner

United States Postal Service
07.2022 - Current
  • 40 hrs/wk
  • $117,917/yr
  • Manages a team of HR Specialists
  • Partners with Organizational Units reporting to the Chief Information Officer and Chief Technology Officer, to offer HR solutions aligned to their specific business strategy
  • Provides advice on employee life cycle issues and coaches managers on individual and team performance concerns
  • Reviews, researches, prepares and processes a variety of human resources/ personnel actions; advises departments of recommended disposition or necessary action. Keeps functional leadership informed of new HR initiatives and changes
  • Monitors and coordinates workforce planning activities to include vacancy rates, career pathing, succession planning and related employee communication efforts
  • Develops and recommends revisions to human resources programs, systems, policies, guidelines, rules, regulations, methods, techniques, and procedures
  • Compiles and analyzes data using quantitative and statistical analysis techniques

HR Generalist Principal-HQ

United States Postal Service, USPS
07.2021 - 07.2022
  • $86,708/year
  • 40 hrs/week
  • Provided program guidance and policy interpretation on the full range of personnel management and employee programs
  • Advised Management on labor/employee relations issues associated with performance management and conduct issues.
  • Provided guidance regarding Disciplinary and non-disciplinary methods to address performance issues and write initial disciplinary letters and subsequent decision letters.
  • Developed, implemented, administered and monitored policies, programs, and systems related to human resources
  • Researched, analyzed, evaluated, and provided assistance on resolution of personnel related issues which cross functional or departmental lines
  • Evaluated effectiveness of existing programs, policies, and systems; identified and determined trends and problems requiring review; and recommended and implemented alternative approaches and modifications.
  • Monitored and analyzed laws and regulations to determine impact on existing programs and procedures and developed modifications to ensure compliance
  • Developed and implemented program related training and informational efforts; conducted seminars and workshops.

Supervisor, USPS HR Shared Service Center

United States Postal Service
07.2019 - 07.2021
  • Detailed into position in July 2019 and permanently promoted in Nov 2019
  • 40 hrs/week
  • $76903/year
  • Supervised staff responsible for researching source materials for purpose of developing responses and problem solutions to employee phone inquiries related to pay, Federal Employee Health Benefits, Federal Employee Group Life Insurance, retirement, and other employee benefits
  • Evaluated work performance of staff against goals, identified training needs, and established individual development plans
  • Utilized call center management tools to monitor calls and provide coaching to employees
  • Research and analyze complex and unique issues for resolution
  • Provide technical advice, functional guidance and policy clarification on full range of human resources policies and programs for internal and external customers

Process Training Support Partner

United States Postal Service
08.2016 - 11.2019
  • Job duties and Responsibilities were not full-time, but as needed, approx. 10-15 hrs/wk
  • Subject Matter Expert for recruitment, examination, and selection policy and procedures for USPS
  • Assisted in the development and implementation of policies, programs, and procedures for the hire, selection and placement of postal employees, which included identifying problems, evaluating their potential to compromise the propriety and integrity of the process, recommending solutions, and implementing changes
  • Worked with System Developers and Headquarters administrators to develop and implement the Recruitment Module of a new Integrated HR System
  • Created developmental plans for training of employees, by identifying training needs, current goals, and course material to be addressed
  • Facilitated employee training
  • Evaluated performance of employees against goals
  • Identified areas of improvement and developed procedures to resolve deficiencies
  • Developed and composed Standard Work Procedures
  • Prepared videos for online and remote instruction

Human Resources Specialist

United States Postal Service
02.2015 - 11.2019
  • 40 hrs/week
  • $54621/year
  • Utilized a variety of examination, recruitment, and placement programs to process activities throughout the Hiring process, including but not limited to the following: developing/issuing vacancy announcements, issuing Hiring Lists, processing pre-employment screenings/selection/hiring activities, processing personnel and pay related actions, and creating/reviewing electronic Official Personnel Folders
  • Processed Form 50 History corrections
  • Performed salary calculations
  • Processed data element changes on positions during Organizational Management changes
  • Adjudicated Veterans Preference claims in accordance with titles 5 and 38, United States Code
  • Researched and provided written correspondence in response to Congressional complaints and inquiries
  • Served as a liaison between applicants, Hiring Officials, and External Vendors
  • Provided direction, instruction, technical assistance, policy interpretation and training to Postal managers, HR liaisons, and field HR officials
  • Initiated background investigation process for Security Clearances
  • Assisted in recruitment outreach events to promote Special Programs offered by USPS

Supv (A), EAS Vacancies, PCES, Inspection Service & PRC

United States Postal Service
03.2019 - 07.2019
  • Full-time Detail Assignment (40 hrs/wk)
  • $71000/year
  • Supervised employees responsible for processing a broad range of recruitment, placement, personnel and pay related transactions for Executive/Management level employees and the Postal Police
  • Prepared and presented oral and written reports on data such as time-to-hire, Organization Change Management implications, and Office of Inspector General audits/inquiries
  • Responded to and resolved escalations from upper Management and Headquarters
  • Served as a liaison between USPS HR Shared Services Center (HRSSC) and internal business customers
  • Provided leadership, training, and guidance on Recruitment and Hiring policies/programs
  • Monitored work of employees to ensure compliance with applicable federal and postal policies and procedures, which included organizing and making assignments; coordinating and monitoring work; and providing training and technical guidance
  • Created an environment promoting team building, conflict management, coaching and mentoring

Skills

  • Employee training and development
  • Policy Interpretation
  • Personal and Professional Integrity
  • Change Management
  • Verbal and Written Communication Skills
  • Solid track record consistently exceeding targets in productivity and work quality
  • Highly adaptable and focused with good multitasking, problem solving and organizational abilities

Highlights

  • Staff Management
  • HR Policies and Procedures expertise
  • Managing the recruitment life-cycle for exempt and non-exempt level positions
  • Processing Personnel actions including Nature of Action history corrections
  • Certified Facilitator
  • Educating employees and providing guidance regarding benefit programs
  • Utilization of agile methods to work directly with cross-functional teams and stake holders for the development or improvement of HR systems

Professional Training

USPS Supervisors Program - The official corporate training program for supervisors at the USPS, which uses the USPS managerial competencies to create diverse opportunities for supervisors to gain knowledge and expertise, build networking relationships, and translate mentor guidance into hands-on practical experience.

Facilitator Skills Training- Provides facilitators with skills needed to successfully deliver training course materials as well as help learners use knowledge gained in the classroom to improve work performance.

HRSC Non-Bargaining Selection Methods Program & Interviewing: Doing it Right- Presents strategies for exercising sound judgment in the hiring and interviewing process, including recognizing and avoiding discrimination in the recruitment process.

Understanding The Uniformed Services Employment and Reemployment Rights Act of 1994 (USSERRA)- Provides information and guidance necessary to identify and correctly handle most common employment situations involving military service.

No FEAR Act- Training regarding the rights and remedies available under the Antidiscrimination laws and Whistleblower Protection Laws.

EEO Reasonable Accommodations - This course addresses responsibilities to provide reasonable accommodations to qualified individuals with disabilities under the Rehabilitation Act

Creating an Engaging Workplace- Provides managers with advanced insights into how to increase productivity, profitability and customer service metrics by working with a focus on engagement.

Creating a Culture of Safety-Leadership- Provides executives and EAS employees knowledge of the value and importance of leadership commitment in creating a culture of safety

Timeline

HR Business Partner

United States Postal Service
07.2022 - Current

HR Generalist Principal-HQ

United States Postal Service, USPS
07.2021 - 07.2022

Supervisor, USPS HR Shared Service Center

United States Postal Service
07.2019 - 07.2021

Supv (A), EAS Vacancies, PCES, Inspection Service & PRC

United States Postal Service
03.2019 - 07.2019

Process Training Support Partner

United States Postal Service
08.2016 - 11.2019

Human Resources Specialist

United States Postal Service
02.2015 - 11.2019

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Tamieka McCullers