Tamiekah Booth
Salvage Auditor II
Sacramento,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Auditor focused on improving business compliance, workflow and processes through detailed audits and optimization recommendations.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Auditor
AVRS
Sacramento, CA
09.2014 - Current
- Identified gaps in processes and procedures through in-depth research and assessment.
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited documents from 19 offices to detect non-compliance and facilitate recommendations.
- Consulted clients on internal auditing findings to development processing improvements.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Followed established auditing processes to meet internal and regulatory requirements.
- Trained new employees on auditing processes and company procedures.
- Tracked and reconciled inventory for quantity control.
Control Cashier I
State Of California Department Of Motor Vehicles
Sacramento, CA
12.2011 - 09.2014
- Addressed customer customer concerns via phone or email.
- Worked flexible schedule and extra shifts to meet business needs.
- Identified and resolved discrepancies and errors in customer accounts.
- Worked with team and managers to meet unit goals and needs of internal and external customers.
- Reconciled office transactions for all 36 BPA offices at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned and carried out additional duties for various positions such as personnel and Control Cashier II to provide assistance when needed.
Motor Vehicle Field Representative
State Of California Department Of Motor Vehicles
Sacramento, CA
05.2007 - 12.2011
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Created documents with applicant information and verified data against DMV database information.
- Updated operational records or licensing information using computer terminals.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Performed routine data entry or document management.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Skilled at working independently and collaboratively in team environment.
- Excellent communication skills, both verbal and written.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
Education
Master of Arts - Operations Management
University of Arizona
Tucson, AZ 01.2023 - Current
Bachelor of Arts - Business Administration
University of Arizona
Tucson, AZ 11.2019 - 01.2022
Skills
Issue Identification & Deficiency Documentation
Conflict Resolution
Critical Thinking
Problem-Solving Abilities
Customer Relations
MS Outlook, Word, Excel and PowerPoint
Process Enhancement
Documentation and Reporting
Data Research and Validation
Proficient Verbal and Written communication
Timeline
Master of Arts - Operations Management
University of Arizona
01.2023 - Current
Bachelor of Arts - Business Administration
University of Arizona
11.2019 - 01.2022
Auditor
AVRS
09.2014 - Current
Control Cashier I
State Of California Department Of Motor Vehicles
12.2011 - 09.2014
Motor Vehicle Field Representative
State Of California Department Of Motor Vehicles
05.2007 - 12.2011