Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Tamiesna Barnett

columbus

Summary

Compassionate and dedicated professional with experience at GRACELOVE HOME HEALTH SERVICES INC, skilled in patient care and vital signs monitoring. Proven ability to enhance patient comfort and safety while delivering exceptional customer service. Strong time management and critical thinking skills ensure effective communication and documentation in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

CNA

GRACELOVE HOME HEALTH SERVICES INC
05.2024 - Current

I provide basic care to patients in various healthcare settings

  • Assisted patients with daily living activities, ensuring comfort and safety during care routines.

Lin Care

Customer Service Rep
04.2023 - 02.2024

My role was to focus on ensuring accurate documentation and communication between patients, doctors, and insurance companies

  • Self-motivated, with a strong sense of personal responsibility.

It was a contract job that ended

Customer Service Representative

Navient Solutions
02.2022 - 06.2023

Taking inbound calls for ACP and Lifeline government program


  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • It was a contract job and the reason for end of employment cause contract ended

Customer Service Representative

HGS - Hinduja Global Solutions
10.2018 - 12.2021

I WAS TAKING HIGH VOLUME INBOUND HEALTHCARE CALLS FOR PROVIDERS AND MEMBERS QOUTING CLAIMS AND BENEFIT INFORMATION/

Documented customer interactions in CRM system for accurate record-keeping and follow-up.


It was not a permanent work from home job so for those that did not live in the state of texas near the office the contract did end

Customer Service Representative

Whirlpool Corporation
08.2017 - 09.2018

I was taking inbound calls scheduling service for appliances and warranties

  • Provided comprehensive product information to assist customers in making informed decisions.

I did move from the state of michigan and i was not able to transfer

Education

High School Diploma -

Benton Harbor High School
Benton Harbor, MI
05-2015

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Accomplishments

  • Achieved certification by completing nursing school with accuracy and efficiency.

Certification

CNA

FIRST AID/ CPR

Languages

English

Timeline

CNA

GRACELOVE HOME HEALTH SERVICES INC
05.2024 - Current

Lin Care

Customer Service Rep
04.2023 - 02.2024

Customer Service Representative

Navient Solutions
02.2022 - 06.2023

Customer Service Representative

HGS - Hinduja Global Solutions
10.2018 - 12.2021

Customer Service Representative

Whirlpool Corporation
08.2017 - 09.2018

High School Diploma -

Benton Harbor High School