Tamija Whitley
North Highlands,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
10
10
years of professional experience
Work History
IA 2
San Juan Unified
Citrus Heights, CA
12.2025 - Current
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Behavior Technician
AMERGIS
Sacramento
12.2024 - 12.2025
- Implemented behavior intervention plans to improve client outcomes
- Assisted in data collection and analysis for behavior assessments.
- Collaborated with multidisciplinary teams to enhance treatment strategies.
- Maintained accurate records of client progress and interventions.
- Monitored and documented client behavior, ensuring adherence to treatment protocols and objectives.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Caregiver
ApexCare
Sacramento, CA
03.2024 - 05.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored and documented client health status, reporting changes to healthcare team.
- Developed individualized care plans in collaboration with healthcare professionals.
- Implemented mobility assistance techniques to enhance client independence.
- Maintained cleanliness and organization in client living environments to promote wellness.
- Communicated effectively with families about care progress and client needs.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Advocated for clients' needs, ensuring respect and dignity in all interactions.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Cashier
Foster Freeze
Santa Cruz
02.2016 - 10.2018
- Maintained cleanliness and organization of service area and equipment.
- Processed customer transactions accurately and efficiently.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Implemented cash handling procedures, ensuring accuracy in register operations.
- Collaborated with team members to improve workflow during peak hours.
- Monitored inventory levels and communicated restocking needs to management.
- Developed promotional displays to increase product visibility and sales engagement.
- Greeted customers entering store and responded promptly to customer needs.
Amusement Ride Operator
Santa Cruz Seaside Company
Santa Cruz, CA
02.2016 - 08.2016
- Operated various amusement rides, ensuring compliance with safety regulations and operational standards.
- Conducted routine inspections and maintenance checks to ensure ride functionality and safety.
- Trained new staff on ride operation protocols and emergency procedures to enhance team efficiency.
- Monitored guest interactions, addressing concerns promptly to maintain a positive experience.
- Collaborated with management to develop training materials focused on safety and operational best practices.
Education
High School Diploma -
Santa Cruz Office of Education
Santa Cruz, CA01-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Excellent communication
- Multitasking
- Critical thinking
- Active listening
- Calm under pressure
- Verbal communication
- Documentation skills
Timeline
IA 2
San Juan Unified
12.2025 - Current
Behavior Technician
AMERGIS
12.2024 - 12.2025
Caregiver
ApexCare
03.2024 - 05.2025
Cashier
Foster Freeze
02.2016 - 10.2018
Amusement Ride Operator
Santa Cruz Seaside Company
02.2016 - 08.2016
High School Diploma -
Santa Cruz Office of Education