Tamika Acker
Plainville,MA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking mid-level opportunities to expand skills while facilitating company growth. Motivated professional wanting to use my MPH/MBA in Healthcare Management to add value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Special Educational Advocate
Self-employeed
Boston, MA
12.2018 - Current
- Provided students and parents with educational resources and guidance.
- Facilitated communication between school staff, families, and other professionals involved in the student's education.
- Attended IEP meetings to ensure that students' rights were being respected and upheld.
- Researched available services for students with special needs or disabilities.
- Advised families on how to access appropriate programs such as tutoring services or after-school activities.
- Educated parents about their child's legal rights under IDEA.
- Provided emotional support for both parents and guardians and students throughout their educational journey.
Stay At Home Mom
Self-employeed
Plainville, MA
07.2008 - Current
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for 2 children who were experiencing depression or anxiety due to their illness or disability.
- Supported bathing, dressing and personal care needs.
Supervisor of Homemaking Services
The Kennedy Center Inc
Charlestown, MA
05.2007 - 10.2007
- Conducted assessments of families' needs and provided referrals as needed.
- Coordinated the development of service plans for clients in need of assistance.
- Monitored caseloads to ensure timely completion of case work activities.
- Maintained accurate records regarding client information and progress notes.
- Assisted in resolving conflicts between clients and staff members when necessary.
- Completed intake assessments on families to determine service needs.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Recruiting, hiring, Training, compensating, retaining, and motivating employees.
Education
MBA - Health Administration
Benedictine University
Lisle, IL02.2018
Master of Science - Public Health
Benedictine University
Lisle, IL02.2017
Bachelor of Science - Health And Wellness
Kaplan University
Davenport, IA10.2008
Skills
- Staff Management
- Excellent Oral and Written Communication
- Proficiency in Microsoft Office
- Problem-Solving
- Complaint resolution
- Money handling abilities
- Document filing
- Directing callers
- Patient information verification
- Medical Records Management
- Research abilities
- Cultural Awareness
- First Aid/CPR
- Community outreach
- Outreach initiatives
Certification
- Fundamentals of Emergency Preparedness - 2014
Timeline
Special Educational Advocate
Self-employeed
12.2018 - Current
Stay At Home Mom
Self-employeed
07.2008 - Current
Supervisor of Homemaking Services
The Kennedy Center Inc
05.2007 - 10.2007
MBA - Health Administration
Benedictine University
Master of Science - Public Health
Benedictine University
Bachelor of Science - Health And Wellness
Kaplan University
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