Tamika Archie
Lawrenceville,GA
Summary
Experienced office clerk/administrative assistant with 16 years of proven expertise in managing diverse administrative tasks. Proficient in coordinating schedules, organizing documents, and providing exceptional support. Skilled in Microsoft Office Suite and adept at adapting to remote work environments. Dedicated to delivering high-quality results while maintaining efficiency and professionalism. Seeking remote employment opportunities to leverage extensive experience and contribute effectively to a dynamic team.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Chart Retrieval Specialist
Episource/Konnect Resource LLC
06.2023 - Current
- Managed requests for medical records and patient data from healthcare facilities including hospitals, clinics, and physician offices
- Maintained, reviewed, and tracked record requests, ensuring timely receipt of requested records
- Ensured compliance with legal and regulatory requirements including Health Insurance Portability and Accountability Act (HIPAA) in record retrieval and handling
- Kept accurate logs of all requests made
- Effectively communicated with healthcare facilities to request medical records and patient data
- Analyzed requested records for completeness and accuracy.
Caregiver for Mother
Self-employed
02.2019 - 06.2023
- Offered dedicated caregiving to my mother during her health challenges.
- Provided compassionate and patient-focused care to cultivate well-being.
- Liaised with key accounts to deliver targeted administrative household support.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Senior Surrogate’s Court Clerk I
NYS Unified Court System
12.2010 - 02.2019
- Managed financial operations, processed invoices, reconciled bank statements, and handled accounts payable/receivable
- Demonstrated proficiency in legal procedures, assisted in adoption proceedings, prepared legal documents, and facilitated stakeholder communication
- Mentored junior clerks, creating cooperative and productive team environment
- Coordinated hearings, trials, and maintained court calendars for efficient case management
- Ensured adherence to record-keeping requirements and maintained confidentiality.
Senior Court Office Assistant IV
NYS Unified Court System
12.2007 - 12.2010
- Served as liaison between court departments, legal professionals, and public, encouraging effective communication and operational efficiency
- Managed court calendars, scheduled proceedings, and prepared crucial legal documents
- Supervised junior court office assistants, providing professional development opportunities
- Proficient in customer support, delivering excellent service and addressing inquiries effectively
- Maintained court records in compliance with record-keeping standards, handling sensitive information with utmost care
- Supported administrative tasks, managed inventory, and provided superior customer service.
Education
Attended some College - Business Administration
State University of New York
Farmingdale, NY01.1998
High School Diploma - Humanities and Intermediate Studies
Manhattan Day/Night Comprehensive High School
New York, NY01.1996
Skills
- Advanced verbal and written communication abilities
- Effective problem-solving and troubleshooting capabilities
- Active listening and empathy
- Exceptional multitasking and prioritization
- Detail-oriented with superior organizational skills
- Adaptability in challenging environments
- Proficiency in Microsoft Office Suite
- Customer support skills
- Expertise in chat support
- Familiar with virtual communication tools (Zoom, Microsoft Teams)
- Skilled in Ten Keys
- PPE use
- Remote Office Availability
Certification
- Certified Travel Agent
- Notary Public
References
Available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Chart Retrieval Specialist
Episource/Konnect Resource LLC
06.2023 - Current
Caregiver for Mother
Self-employed
02.2019 - 06.2023
Senior Surrogate’s Court Clerk I
NYS Unified Court System
12.2010 - 02.2019
Senior Court Office Assistant IV
NYS Unified Court System
12.2007 - 12.2010
Attended some College - Business Administration
State University of New York
High School Diploma - Humanities and Intermediate Studies
Manhattan Day/Night Comprehensive High School
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