Summary
Overview
Work History
Education
Skills
Timeline
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Tamika Atkins

The Bronx,NY

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

23
23
years of professional experience

Work History

Front Desk Receptionist

OptumCare
04.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients, and updated client records.

Front Desk Receptionist

Riverdale Family Practice
03.2019 - 04.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Front Desk Receptionist

Parkchester Foot Specialist
02.2012 - 02.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Confirmed appointments, communicated with clients, and updated client records.

Front Desk Registrar

Choice's Women's Medical Center
01.2001 - 03.2011
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.

Education

Theodore Roosevelt High School
The Bronx, NY

Skills

  • Process Payments
  • Hospitality Service
  • Expense Reporting
  • Multi-Line Telephone Systems

Timeline

Front Desk Receptionist

OptumCare
04.2023 - Current

Front Desk Receptionist

Riverdale Family Practice
03.2019 - 04.2024

Front Desk Receptionist

Parkchester Foot Specialist
02.2012 - 02.2019

Front Desk Registrar

Choice's Women's Medical Center
01.2001 - 03.2011

Theodore Roosevelt High School

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Tamika Atkins