Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Tamika Boston

West Babylon ,NY

Summary

Proven Diet Technician from Good Samaritan Hospital, adept in dietary analysis and fostering effective communication, significantly improved patient satisfaction through tailored nutrition plans. Mentored over 30 new hires, enhancing team efficiency by 40%. Skilled in decision-making and creative thinking, consistently exceeded employer expectations by streamlining operations and elevating client care standards. Responsible professional with extensive experience in nutrition and dietetics. Skilled in conducting nutrition assessments, creating individualized meal plans, and educating clients on nutrition. Strong communication skills and committed to effectively working with healthcare professionals. High-performing diet tech with solid background in nutrition and health care. Adept at nutrition counseling with focus on nutritional science and dietary guidelines. Strong time management skills and dedicated to staying organized to meet needs of multiple clients. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

26
26
years of professional experience
6
6
years of post-secondary education

Work History

Diet Technician

Good Samartian Hospital
07.2001 - Current


  • Improved patient outcomes by developing individualized meal plans tailored to their nutritional needs and preferences.
  • Educated clients on proper nutrition, portion control, and food choices for weight management and overall health improvement.
  • Enhanced patient satisfaction with dietary services through consistent collaboration with registered dietitians and healthcare professionals.
  • Contributed to efficient kitchen operations by managing inventory, monitoring supplies, and placing orders as needed.
  • Streamlined communication between dietary department and nursing staff regarding patient''s specific dietary needs or concerns.
  • Led group sessions focused on maintaining motivation for healthy eating habits over time using goal-setting techniques.
  • Ensured timely and accurate tray line assembly for optimal meal delivery to patients.
  • Assisted in the training and mentoring of new diet technicians on best practices and procedures within the department.
  • Assisted in menu planning, incorporating dietary restrictions and allergens to accommodate diverse patient needs.
  • Monitored quality assurance practices within the dietary department ensuring accuracy in documentation processes.
  • Provided compassionate support to clients struggling with disordered eating habits, offering resources and encouragement towards recovery.
  • Educated patients and families on nutrition management.
  • Participated in medical staff meetings and other committees related to nutrition care.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.


  • Acted as a liaison between patients, families, and healthcare providers to address any concerns or questions regarding nutrition care plans.
  • Maintained thorough knowledge of therapeutic diets while providing guidance to kitchen staff on ingredients and recipes.
  • Conducted nutritional assessments of patients, identifying risks and implementing appropriate interventions for better health outcomes.

Cashier Team Leader

Target
06.1999 - 06.2000
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Participated in regular performance reviews with management to identify areas of growth opportunity.
  • Mentored junior cashiers, providing guidance on best practices and company policies.
  • Reduced cashier errors by implementing comprehensive training programs for new hires.
  • Supported storewide efforts towards achieving sales targets through cross-selling related products or services during checkout process.
  • Coordinated cashier scheduling to ensure adequate coverage during peak hours and special events.
  • Collaborated with management to implement effective inventory control measures, reducing shrinkage rates.
  • Improved team morale through regular feedback sessions, fostering an environment of open communication and support.
  • Managed efficient break rotations for cashier staff, maintaining consistent service levels throughout the day.
  • Provided superior customer service by consistently exceeding expectations in politeness, helpfulness, and attentiveness.
  • Streamlined checkout procedures for improved speed and accuracy in handling cash and credit payments.
  • Cultivated strong working relationships with colleagues across departments to facilitate smooth operations.
  • Implemented loss prevention strategies by monitoring suspicious activity and reporting incidents to management quickly.
  • Increased sales with upselling techniques, highlighting store promotions and loyalty programs.
  • Assisted with merchandise restocking as needed, helping maintain optimal product availability on the sales floor.
  • Resolved customer complaints promptly, ensuring repeat business and overall satisfaction levels remained high.
  • Contributed to storewide initiatives aimed at increasing revenue and enhancing the customer experience.
  • Balanced cash registers daily, ensuring accurate financial reporting and timely deposits.
  • Communicated with customers and team members to solve problems.
  • Assisted customers by answering questions and fulfilling requests.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained team members on cash register operation and cash handling.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Processed both cash and card purchases and returns.
  • Operated POS cash register and equipment to collect payments.
  • Increased customer loyalty and retention.
  • Monitored areas for security issues and safety hazards.
  • Interpreted and enforced operating instructions, procedures and safety rules.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Identified and resolved discrepancies and errors in customer accounts.

Cashier

Burger King
06.1998 - 06.1999
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

Suffolk County Community College
Brentwood, NY
08.2001 - 05.2002

High School Diploma -

Wyandanch Memorial High School
Wyandanch, NY
06.2000

Nassau Community College
Garden City, NY
08.2005 - 05.2010

Suffolk County Community College
Riverhead, NY
08.2019 - 05.2020

Skills

  • Data Analysis
  • Team Training
  • Decision-Making
  • Active Listening
  • Effective Communication
  • Creative Thinking
  • Organizational Skills
  • Excellent Communication
  • Telephone and E-mail Communication
  • Problem-Solving
  • Portion Control
  • Dietary Analysis

Languages

Spanish
Limited Working

Timeline

Suffolk County Community College
08.2019 - 05.2020

Nassau Community College
08.2005 - 05.2010

Suffolk County Community College
08.2001 - 05.2002

Diet Technician

Good Samartian Hospital
07.2001 - Current

Cashier Team Leader

Target
06.1999 - 06.2000

Cashier

Burger King
06.1998 - 06.1999

High School Diploma -

Wyandanch Memorial High School

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Tamika Boston