Summary
Overview
Work History
Education
Skills
Websites
Twitter Blog Portfolio
Activities
Affiliations
Timeline
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Tamika Bright

Summary

Office Assistant with over 25 years of experience managing high-volume calls and in-person inquiries. Proven ability to enhance internal processes through a flexible and diligent approach. Strong commitment to fostering positive relationships with clients and colleagues. Dedicated to contributing to organizational goals while pursuing professional growth.

Overview

9
9
years of professional experience

Work History

Office Associate II

UAB
Birmingham, AL
01.2022 - 01.2023
  • Able to work under minimal supervision, performs department specific office and clerical, human resource and finance duties for the Administration Office of the Dean of Libraries located in Sterne Library.
  • Solves internal office systems problems and acts as liaison to other departments within the UAB library system with, agencies and vendors regarding routine administrative and office activities.
  • Oversees personnel functions of assigned unit and/or directly supervises subordinate office staff and student workers/assistants.
  • Monitors routine budget activities.
  • Prepares and processes Oracle requisitions and purchase orders as authorized.
  • Researches, collects and analyzes data and prepares a variety of special and recurring analyses and reports.
  • Attends various department meetings and other related conferences.
  • Coordinates departmental meetings in person and on zoom.
  • Coordinate interviews in person and on zoom per the hiring manager’s request.
  • Responsible for answering inquiries, processing required academic documents, etc.
  • Monitors departmental space and equipment and coordinates individual moves and equipment accounting according to established procedures.
  • Performs other duties as assigned.

Administrative Support Specialist

UAB
Birmingham, AL
01.2018 - 01.2022
  • Able to work under minimal supervision, performs department specific office and clerical, human resource and finance duties for the office Environmental Health and Safety.
  • Responsible for maintaining department databases, records and files, gathering and interpreting data to construct detailed reports, and assist in monitoring department budgets.
  • Drafts and type Memo correspondence.
  • Makes copies and distributes documents as needed.
  • Receives and screens incoming telephone calls and greets visitors to include answering questions, directing/transferring callers and visitors to appropriate program members.
  • Responsible for Surplusage to the Warehouse all equipment in the department.
  • Takes and distributes messages for unavailable program members.
  • Works closely with IMS, LMS and Oracle.
  • Responsible for archiving Hospital Safety Fire Drill reports of Environmental Health and Safety in the O’Drive/T’Drive.

Office Service Specialist III

UAB
Birmingham, AL
01.2015 - 01.2018
  • Able to work under minimal supervision, performs department specific office and clerical duties of a moderately complex nature.
  • Responsible for maintaining department databases, records and files, gathering and interpreting data to construct detailed reports, and assist in monitoring department budgets.
  • I occasionally direct the work of other clerical employees in a lead capacity.
  • I perform patient scheduling and insurance authorization/verification.
  • Composes, types, edits, and distributes correspondence, memos, forms, minutes, reports, and similar documents according to general instructions.
  • Makes copies and distributes documents as needed.
  • Receives and screens incoming telephone calls and greets visitors.
  • Answers questions.
  • Directs callers and visitors to appropriate program members.
  • Takes and distributes messages for unavailable program members.
  • Works closely with IMS, LMS and Oracle.
  • Responsible for archiving Hospital Safety Fire Drill reports of Occupational Health and Safety in the O’Drive.
  • On the job shadowing with Assistant Safety Officer and Safety Officer for campus of Occupational Health and Safety.
  • Shadowing and Training included but not limited to: Conducting Fire Drills from start to finish, building inspections, Attending Evacuation Walk Through on new buildings on campus, Attending Resolution and Conflict Meeting, Responsible for putting in building Audits, Sending and creating Complaint Letters from Audits.
  • Assisted in the inspection and verification of most fire detection, suppression, alarm systems, emergency egress lighting, or any other life safety features operating during construction and renovation activities.

Operations Director (Asst. Executive Admin to the CEO)

Total Care Therapy, LLC
Bessemer, AL
01.2014 - 01.2015
  • Coordinated communication among field agents, CEO, and CFO regarding daily reports and appointments.
  • Supervised 8-10 call center employees across Michigan and Alabama to enhance productivity.
  • Managed training programs for new hires on company policies and customer service excellence.
  • Conducted follow-up calls with agents to address field issues and concerns.
  • Executed data entry for policies into Excel, maintaining accurate records daily.
  • Developed official documents and forms for Total Care Therapy, LLC to streamline operations.
  • Arranged monthly meetings and maintained building audits and fire drill schedules.
  • Directed startup processes for outpatient clinic at Total Care Therapy, LLC.

Education

Certification - Clinical Medical Assistant

Jefferson State Community College
Birmingham, AL
08-2025

English Education -

Jackson State University
Jackson, MS
01.2005

Skills

  • Emergency preparedness training
  • Building Audits Fire Compliance
  • Safety issue letters
  • Audit training and compliance
    4D methodology expertise
    Analytical skills
    Process improvement
  • Fast learner
  • Supply management
  • Business writing
  • Mail routing
  • Inventory tracking
  • Prioritizing work
  • Word processing software
  • Spreadsheet management
  • Database management software
  • Detail-oriented
  • Outstanding Written Skills
  • Outstanding Verbal Skills
  • Procurement card expertise
  • Object code knowledge
  • Office administration
  • Effective communication
  • Meeting scheduling
  • Travel arrangements
  • Administrative assistance
  • Multi-line telephone management
  • Paperwork processing
  • Expense tracking
  • Calendar management
  • Spreadsheet creation
  • File organization
  • Data entry
  • Operations support
  • Front desk oversight
  • Mail handling
  • Project coordination

Twitter Blog Portfolio

Twitter/Blog/Portfolio

Activities

  • Currently working on Girl Talk Inc. which allows young females to from age 6 to age 18 explore the possibility of career choices.
  • Owner of Lashed by Mika B. by way of Tori Belle Cosmetics which allows women to join a team enhances beauty by way of magnetic lashes and cosmetics.
  • Caregiver (DSP) which allows me to work with Autistic Adults at Glenwood Inc.
  • Member of Church of the Highlands and Greeter, A Team and Conference Server of the Dream Team Central since 2015.

Affiliations

  • Everyday walking with peers.

Timeline

Office Associate II

UAB
01.2022 - 01.2023

Administrative Support Specialist

UAB
01.2018 - 01.2022

Office Service Specialist III

UAB
01.2015 - 01.2018

Operations Director (Asst. Executive Admin to the CEO)

Total Care Therapy, LLC
01.2014 - 01.2015

Certification - Clinical Medical Assistant

Jefferson State Community College

English Education -

Jackson State University

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Tamika Bright