Tamika Brown
Lansdowne,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
UPA
Amazon
4141 Chestnut St. Philadelphia, PA
07.2021 - Current
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Maintained current knowledge of evolving changes in marketplace.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Set and achieved company defined sales goals.
- Developed, maintained and utilized diverse client base.
- Tracked substitutions and informed customers of changes.
- Built relationships with customers and community to promote long term business growth.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Corrections Officer
Burlington County Jail
Mt. Holly New Jersey
03.2006 - 05.2018
- Examined incoming and outgoing mail to detect contraband.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Automated document flow by ensuring log books and medical files were maintained with Number% accuracy.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Strengthened emergency response protocols by conducting emergency scenarios and quarterly Type drills and assessing results.
- Led inmate work crews completing maintenance, construction, farming and operations activities.
- Oversaw and maintained custody of Number inmates in maximum security.
- Authored incident reports for management on violations and discrepancies.
- Mitigated risks and emergency response delays by monitoring weapon inventory controls.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Routinely counted inmates and in response to potential security breaches.
- Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Arranged library visits, work assignments, family visits and counseling appointments for prisoners.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
Education
High School Diploma - Academics
Pemberton Township High School
Pemberton, NJ06.1992
Skills
- Teamwork and Collaboration
- Dependable and Responsible
- Flexible and Adaptable
- Excellent Communication
- Decision-Making
- Active Listening
Timeline
UPA
Amazon
07.2021 - Current
Corrections Officer
Burlington County Jail
03.2006 - 05.2018
High School Diploma - Academics
Pemberton Township High School