Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
StoreManager
Tamika Collins-Delahoussaye

Tamika Collins-Delahoussaye

New Orleans,LA

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. High-performing Store Manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.

Overview

11
11
years of professional experience

Work History

Store Manager

Life Storage
Gretna, LA
11.2018 - Current
  • Managed property of over 1,000 units, inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.

Store Manager

PublicStorage
Harvey, LA
05.2012 - 04.2015
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Beauty Advisor

Walgreens Cosmetics
New Orleans, LA
10.2011 - 05.2012
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Met sales goals, supporting organizational health through consistent and reliable service.

Store Associate

Macys Department Store
Metairie, LA
11.2010 - 05.2011
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Overnigt Stocker

Home Depot
Harahan, LA
03.2006 - 10.2009
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Consistently lifted materials weighing as much as 35 pounds.

Education

Certificate of Completion - Security IT Associate

New Horizons Computer Learning Centers
Metairie, LA
04.2017

Skills

  • Human Resources Oversight
  • Originality and Creativity
  • Quick To Learn
  • IBM SPSS Statistics
  • Microsoft Outlook
  • Team leadership and coaching
  • Relationship building and management
  • Goals and performance
  • Maximizing profitability
  • Order management
  • Customer Relations
  • Opening and closing procedures
  • Accurate money handling
  • Store displays
  • Training and mentoring
  • Bank deposit procedures

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Store Manager

Life Storage
11.2018 - Current

Store Manager

PublicStorage
05.2012 - 04.2015

Beauty Advisor

Walgreens Cosmetics
10.2011 - 05.2012

Store Associate

Macys Department Store
11.2010 - 05.2011

Overnigt Stocker

Home Depot
03.2006 - 10.2009

Certificate of Completion - Security IT Associate

New Horizons Computer Learning Centers

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Tamika Collins-Delahoussaye