Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamika Covington-Cunningham

Memphis,USA

Summary

Dynamic and results-oriented professional with extensive experience in logistics and customer service. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

21
21
years of professional experience

Work History

Package Sorter

Amazon
Memphis , TN
10.2023 - Current
  • Pull the tote off the belt.
  • Scan the tote.
  • Scan all the items in the tote.
  • Put in the accurately assigned tote.
  • Once the tote is full, scan and replace it with a clean tote.
  • UIS worker.
  • Problem Solver.
  • Do daily audits on the dock to ensure proper pallets are put in the arranged line, and loaded on the correct truck.

Customer Service Representative

William Sonoma
Olive Branch, MS
06.2021 - 11.2024
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Aiding the customer with the difficulty of orders.
  • Assisting the customers with gift card or credit card problems.
  • Helping customers with their returns, and also the UPS pickup.

Operation Mananger

Pathmark Transportation
Memphis, Tennessee
12.2021 - 08.2023
  • Coordinating the company's budget with the executive director
  • Supervising office managers and providing job coaching as needed
  • Assessing and improving essential operational systems
  • Drafting processes and policies for daily business activities

World Trade Manager

Kuehne & Nagel
Southaven, MS
04.2014 - 12.2021
  • Supervise and coordinate the loading and unloading of inbound shipments.
  • Orderly stacking of products.
  • Picking and staging of outbound shipments in accordance with the highest possible levels of productivity.
  • Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
  • Ensure inbound and outbound shipments are accurate, and free of damage (Quality).
  • Ensure the efficient and safe operation of all materials-handling equipment.
  • Ensure that the work schedules are correctly implemented, and that jobs are assigned effectively and completed properly.
  • Maintain product locator system
  • Ensure the optimal utilization of space through warehouse consolidation
  • Rotate the product as appropriate.
  • Maintain a clean, neat, and orderly work area.
  • Assist in maintaining the security of the warehouse.
  • Conduct operations in a manner that promotes safety.
  • Conduct operations in accordance with OSHA and MSDS standards.
  • Complete all necessary records and reports in a timely, accurate fashion.
  • Assure the integrity of the inventory, and assist in conducting physical inventories.
  • Must be familiar with international shipping and documentation.
  • Assembled purchase orders after final negotiations with selected suppliers.

Lead-World Trade

Kuehne + Nagel
Southhaven, MS
02.2013 - 04.2014
  • Training the new employees.
  • Loading and unloading of shipments for the international business.
  • Preparing the DHL and FedEx shipments for the small sort packages. (Daily)
  • Light administration.
  • Checking emails.
  • Preparing shipments for each department to be delivered and loaded on a daily basis.
  • Picking orders.
  • Quality checking of the merchandise and the safety of the loads.

Package Handler / Ramp Agent

Federal Express
Memphis, TN
08.2003 - 05.2013
  • Scanned various packages and ensured their arrival at the correct destination.
  • Coordinated the slide and prepared the work area for a team of 20 employees, ready to scan freight as it came down the line.
  • Review responsibilities and job standards with each staff member, and mutually agree on performance and competency expectations.
  • Revise the Performance Agreement accordingly.
  • Make sure expectations for the future are clear and understood.
  • Monitor employee performance.
  • Acknowledge good performance through feedback.
  • Swapped containers allowing employees to accurately scan and load packages
  • Ensured that loaded containers reached the aircraft in a timely manner and arrived at destination on time
  • Completed necessary paperwork to close flights and looked over to locate discrepancies

Inventory Control

Select Staffing
Olive Branch, MS
05.2012 - 02.2013
  • Scan and count warehouse location to assist with everyday cycle counting
  • Locate missing product to ensure accurate inventory within the warehouse
  • Create spreadsheets for certain high dollar items and make needed adjustments to detail losses
  • Count and record results from daily cycle counting for assigned areas throughout the warehouse utilizing all types of forklift equipment
  • Count and verify raw materials and components in the manufacturing area and finished goods including materials such as colorants and resin
  • Assist in the reconciliation of discrepant locations and items on a daily, weekly, and monthly basis
  • Assist in the daily cleaning and organization of the inventory in all warehouses
  • Certified on all warehouse forklift equipment in order to access product in floor locations as well as rack locations to provide accurate counts

Education

Masters of Business Administration - Accounting & Finance

AIU
Schaumburg, IL
08.2015

Bachelor of Business Administration - Accounting

American InterContinental University
Schaumburg, IL
01.2013

Associate of Arts - Business Administration

American InterContinental University
Schaumburg, IL
01.2011

Skills

  • Hand-eye coordination
  • Warehouse navigation
  • Speed and accuracy
  • Package handling
  • Sorting techniques
  • Reading comprehension
  • Safety procedures
  • Quick-learning
  • Time management abilities
  • Attention to detail

Timeline

Package Sorter

Amazon
10.2023 - Current

Operation Mananger

Pathmark Transportation
12.2021 - 08.2023

Customer Service Representative

William Sonoma
06.2021 - 11.2024

World Trade Manager

Kuehne & Nagel
04.2014 - 12.2021

Lead-World Trade

Kuehne + Nagel
02.2013 - 04.2014

Inventory Control

Select Staffing
05.2012 - 02.2013

Package Handler / Ramp Agent

Federal Express
08.2003 - 05.2013

Masters of Business Administration - Accounting & Finance

AIU

Bachelor of Business Administration - Accounting

American InterContinental University

Associate of Arts - Business Administration

American InterContinental University
Tamika Covington-Cunningham