Tamika Duvall
Clarksburg,MD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Lerner Corporation
10.2015 - Current
- Provide operational support and logistical services for a real estate developer and property management corporation in the Maryland and Virginia area
- Operational duties include the preparation of documents for client meetings, establishing new investment accounts, maintaining client files, preparing customer welcome packets, and profile updates
- Administrative duties include mailing of clients invoices, and journal entries
- Assisting with the HR and Payroll office
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted coworkers and staff members with special tasks on daily basis.
- Provide guidance to community real estate business partners regarding standard operating policies and procedures for processing rental verification's for tenants
- Assistant to senior counsel with preparation for suits for non payments of rent
- Sorting, filing, mailing of suits and creating and updating of dockets for court
- Receptionist duties including answering and transferring call using via Zoom
- Opening incoming mail
- Greeting guest and checking calendar for daily meetings
- Back up mail clerk
- Processing incoming and outgoing mail
- Delivering of packages (UPS, Fed X, Amazon)
- Putting postage on outgoing mail
- Delivering of inter office mail
- Preparation of documents from resident to be process for court order rent suits and judgments
- Update dockets from court and create Writs.
Stylist
Styles Plus Salon
02.2014 - 07.2015
- Created new hairstyles through creative design and knowledge of current industry trends
- Conversed with clients during appointments building rapport and establishing a healthy relationship with the client base which generated returned business for the salon
- Educated clients on proper hair management promoted salon hair care products
- Successfully resolved guest issues
- Completed client transaction, collected payment, and scheduled next appointments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Hair Stylist/cosmetology Student
Paul Mitchell Hair Expression
10.2012 - 01.2014
- Evaluated client's hair texture and condition to develop treatment and styling plan in conjunction with client's request
- Maintained, organized, and stocked workstation with products, equipment, and supplies to service clients
- Adhered to state, local, and federal government sanitation regulations.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Recorded notes for future reference about customer preferences and services delivered.
Cashier
Rosenthal Acura
05.2012 - 09.2012
- Processed accounts receivable of auto purchase down payments
- Used Reynolds System currency equipment to reconcile end of the day cash transactions along with manager on duty
- Answered multi-line telephone systems and transfer calls to the appropriate departments
- Administrative duties included maintaining office files, processing loaner cars to customers, and document scanning.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
Administrative Assistant
Division of Parole and Probation
01.2011 - 05.2012
- Administrative volunteer for the Gaithersburg and Rockville probation and community control officers office that report to the court system in Maryland
- Developed and maintained a business office filing system
- Answered multiple office phone lines, prepared case files for felons, stamp date and distribution of incoming mail and assisted with walk-in guests
- Distributes case files to the assigned officer when documents arrive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Volunteered to help with special projects of varying degrees of complexity.
Sales Associate
Kmart
12.2009 - 05.2012
- Conducted customer retail sales transactions
- Processed personal checks, coupons, and overrides using a Point-of-Sale cash register
- Processed shipping invoices
- Established customer layaway accounts and stored merchandise until customers returned to retrieve their purchases.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High school diploma -
Northwest High School
Germantown, MDSkills
- Working knowledge of business transactions, office policy and procedures, exceptional customer service and interpersonal skill sets, multi-line phone systems
- Proficient use of Microsoft Office Suite and office equipment, Reynolds System, Eviction assistant (EA), and Entrata
- Data Entry
- Filing
- Clerical Support
- Sorting and labeling
- Social media knowledge
- Microsoft Word
- Mail distribution
- Customer Service
- Legal administrative support
- Data Collection
Timeline
Administrative Assistant
Lerner Corporation
10.2015 - Current
Stylist
Styles Plus Salon
02.2014 - 07.2015
Hair Stylist/cosmetology Student
Paul Mitchell Hair Expression
10.2012 - 01.2014
Cashier
Rosenthal Acura
05.2012 - 09.2012
Administrative Assistant
Division of Parole and Probation
01.2011 - 05.2012
Sales Associate
Kmart
12.2009 - 05.2012
High school diploma -
Northwest High School
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