Tamika Ellis
Compton,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
13
13
years of professional experience
Work History
Public Relations & Marketing Manager
Tap N Ash Social Club Cigars & Libation
12.2022 - Current
- Increased media coverage for clients through targeted press release distribution and relationship building with key journalists.
- Secured positive media placements in top-tier outlets by cultivating strong relationships with editors and reporters.
- Facilitated internal communications initiatives to promote a positive corporate culture, increase employee engagement, and streamline information sharing across departments.
- Managed social media accounts to drive engagement, boost online presence, and improve customer satisfaction.
- Fostered partnerships with influencers in various industries to amplify brand messages through authentic endorsements or sponsored content collaborations.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Conducted market research to identify new opportunities and target markets.
General Manager
LA Lounge Premium Cigars
01.2020 - 01.2022
- Oversees retail store operations to company standards; ensuring effective implementation and maintenance of programs as well as meeting financial and operational objectives
- Monitor and deliver store Sales, Dollars Per Transaction, Humidor Locker Memberships, and Profit goals
- Plans, coordinates and sets-up for special events and promotions; including developing a calendar of activity
- Maintains store cash handling records, reports and opening and closing procedures
- Educates and holds accountable sales team on company’s goals, visual merchandising directives, product knowledge
- Demonstrates/Sells products to customers, explaining benefits, features, prices, quality, value and other information, builds the business through outstanding customer service
- Implements inventory procedures and inventory control program
- Recruit, train, motivate, and develop our people; our company’s greatest asset
- Maintains communication with Supervisors regarding retail sell through, activity recommendations to increase sales/inventory and accommodate retailer issues.
Engineer Assistant / Receptionist
SAFRAN AEROSPACE
01.2018 - 01.2020
- Assist production to achieve target output with quality product
- Ensure establishing all manufacturing equipment and produce products according to set quality standards and validated settings
- Collaborate with internal managers and contractors to plan and schedule equipment modifications around manufacturing needs
- The Assist Mechanical Engineer will work with the project team throughout the design and construction process, adapting mechanical plans according to budget constraints, design factors or client needs
- Assists in the mechanical design of projects from the conceptual phase through design completion
- Assists with modifying and reviewing production drawings for a variety of projects including, but not limited to: power plants, process facilities, industrial facilities, healthcare facilities, airports, educational institutions, commercial, and governmental and military facilities
- Assists in designing mechanical components for project needs and requirements that are set forth by the project managers
- Applies basic knowledge of commonly used mechanical engineering/design concepts, principles, practices, codes, and procedures within the mechanical engineering services industry
- Assists with research and compiles project related data as required by the project managers
- Assists with correcting and updating drawings provided by senior engineers to verify corrections are made within multiple CAD related software
- Assists with client presentations, shop drawing review, and contract administration for the design of power, process, pipeline, industrial, healthcare, airports, educational institutions, commercial, and governmental and military facilities
- Assists in performing field inspections, measurements or calculations for public and private clients.
Inventory / Brand Representative
CHIC & CURVY BOUTIQUE
01.2012 - 01.2017
- Sale Associate: Actively greeting clients using communication skills to assist in maximizing store revenue
- Connecting with clients personal needs and providing in-depth analysis to assure clients needs are met
- Register: Assisting with client transactions
- Look up spreadsheets for in-store returns
- Use client relation techniques to achieve membership acceptance
- Storage: Create and update spreadsheets on inventory
- Unload inventory and organize all merchandise to be sold in store
- As well as measures to restock inventory.
Education
Associate of Arts - Marketing
Long Beach City College
Long Beach, CA05.1997
Skills
- Creative Direction
- Internal Communications
- Marketing campaigns
- Partnership Development
- Influencer Marketing
- Community Relations
- Corporate messaging
- Problem-Solving
- Time Management
- Decision-Making
- Relationship Building
- Microsoft Office
Timeline
Public Relations & Marketing Manager
Tap N Ash Social Club Cigars & Libation
12.2022 - Current
General Manager
LA Lounge Premium Cigars
01.2020 - 01.2022
Engineer Assistant / Receptionist
SAFRAN AEROSPACE
01.2018 - 01.2020
Inventory / Brand Representative
CHIC & CURVY BOUTIQUE
01.2012 - 01.2017
Associate of Arts - Marketing
Long Beach City College
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