Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamika Franklin

Oak Park,IL

Summary

Detail-oriented and meticulous individual with a passion for and proven track record of delivering exceptional results across various roles. Possessing a diverse skill set and a zeal for continuous learning, I excel in adapting to new challenges and driving innovation. With a strong emphasis on collaboration and effective communication, I thrive in team environments, fostering synergy to achieve shared objectives. Committed to staying ahead of trends and embracing new opportunities, I bring a proactive approach to problem-solving and a dedication to achieving excellence in all endeavors. Eager to leverage my talents and contribute to the success of your organization.

Overview

36
36
years of professional experience

Work History

Grocery Warehouse Associate

Prime Now
Chicago, IL
12.2023 - Current
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Assembled customer orders from stock and placed orders on pallets or shelves ready for shipment.
  • Filled customer orders according to pick tickets accurately and efficiently.
  • Assisted with physical inventories ensuring accuracy of stock counts.
  • Restocked shelves with inventory as needed to maintain proper product levels.
  • Performed quality checks on all incoming products to ensure they met company standards.
  • Organized items on shelves in an orderly fashion for easy product identification.
  • Communicated regularly with management regarding inventory issues or discrepancies.
  • Ensured that safety regulations were followed at all times while handling hazardous materials within the warehouse environment.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.

Receptionist

Salvation Army Thrift Store
Macomb, IL
11.2006 - 07.2007
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Monitored security cameras in the lobby area to ensure safety of employees and guests.
  • Updated daily log book with information about visitors entering the premises.
  • Assisted with special projects assigned by management when required.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.

Cashier

Walmart
Macomb, IL
10.2005 - 11.2006
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Maintained cleanliness of checkout area including countertops, registers, endcaps and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.

Food Prep Cooking Assistant

Sodexho Dining Services
Macomb, IL
09.2002 - 12.2003
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Measured and weighed food items to comply with portion requirements.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Janitorial Worker

Dee's Janitorial
Bolingbrook, IL
06.1995 - 11.1996
  • Sweeping and mopping floors, vacuuming carpets, and dusting surfaces.
  • Cleaning restrooms and replenishing supplies such as soap, paper towels, and toilet tissue.
  • Emptying trash receptacles and recycling bins.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Inspecting buildings on a regular basis to identify any necessary repairs or improvements needed.
  • Reporting any safety hazards found during inspections to management immediately.

Paper Courier

Herald News
Joliet , IL
09.1988 - 02.1993
  • Delivered paper goods in a timely manner in accordance with company policies.
  • Collected payments from customers upon completion of deliveries if required by company policy.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Resolved customers' complaints regarding products or services.
  • Collected money, provided change and recorded transactions on receipts.

Education

High School Diploma -

Romeoville High School
Romeoville, IL
06.1998

Some College (No Degree) - French

Western Illinois University
Macomb, IL
08.2002

Skills

  • Strong Work Endurance
  • Exceptional Reliability
  • High Physical Stamina
  • Keen Attention to Detail
  • Effective Organizational Skills
  • Demonstrated Versatility
  • Proven Customer Service Abilities
  • Effective Time Management
  • Collaborative Teamwork
  • Adaptability to Different Environments
  • Strong Communication Skills
  • Tidy and Neat Work Approach
  • Customer Service
  • Dependable
  • Problem Solving
  • Honest and Ethical
  • Cooperative Attitude
  • Advanced Computer Literacy
  • Microsoft 365 Suite Apps
  • Graphic Design and Asset Creation

Timeline

Grocery Warehouse Associate

Prime Now
12.2023 - Current

Receptionist

Salvation Army Thrift Store
11.2006 - 07.2007

Cashier

Walmart
10.2005 - 11.2006

Food Prep Cooking Assistant

Sodexho Dining Services
09.2002 - 12.2003

Janitorial Worker

Dee's Janitorial
06.1995 - 11.1996

Paper Courier

Herald News
09.1988 - 02.1993

High School Diploma -

Romeoville High School

Some College (No Degree) - French

Western Illinois University

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Tamika Franklin