Tamika Franklin

Excellent recordkeeping, mathematical and data reporting competencies. Exceptional telephone etiquette with 19 years' track record of success managing health insurance claims and inquiries. Familiar with computerized insurance records systems. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.