My goal is to collaborate with an incredibly auspicious team and to further enhance the company's success and reputation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Management /Lead Teacher /Facility Chef
Kidz Learning Ladder LLC
Omaha, USA
02.2025 - Current
Teaching curriculum development, mentoring other teachers, and ensuring educational standards are met, while also fostering a positive learning environment.
Cashier/Customer Service
Philips 66 Expressway Food Mart
Omaha, USA
01.2024 - 04.2025
As a keyholder to the store, my duties are to open and close the store.
Cash handling, credit and debit card transactions, lottery sales, and sales of other merchandise that's available in the store.
Printing beginning and ending sales reports as well as providing excellent customer service.
Food and Beverage Supervisor/Front Desk Agent
Staybridge Suites
Omaha, USA
06.2021 - 12.2023
Prepping and cooking breakfast/dinner for our hotel guests.
Providing outstanding customer service, ordering inventory, minor and major cleaning duties as well.
GSR duties include checking guests in and out, taking payments via cash and credit cards and setting up any routing needed for direct billing.
Making sure the guests are happy, comfortable, and receiving the proper welcoming as well as great customer service throughout their stay.
Front Desk Agent/Night Auditor
Holiday Inn Express and Suites
Omaha, USA
08.2019 - 05.2021
Checking guests in and out of the hotel, providing great customer service and making sure the guest is comfortable, and their needs are met to the best of my ability.
Dealing with credit card and cash payments on a daily basis.
Breakfast Attendant
Fairfield Inn and Suites Marriott
Omaha, USA
06.2018 - 08.2019
Preparing and serving breakfast for hotel guests.
Providing great customer service as well as making sure the lobby and kitchen are clean and supplies are fully stocked.
Waitress/Cashier
Varsity sports cafe
Omaha, USA
06.2016 - 07.2018
Greeting, serving, and cashing out tabs.
Providing great customer service to all customers.
Making sure things are clean, stocked, and ready for the next day.
Cashier/Customer Service
SUNCOAST MOTION PICTURES
Omaha, USA
08.2014 - 09.2016
Performed an assortment of duties such as, cashiering, providing accurate and prompt customer service, keeping the store neat and well organized, as well as making sure my customers were satisfied.
Barista/Cashier/Breakfast Attendant
EMBASSY SUITES
La Vista, USA
08.2013 - 09.2014
Took orders, served meals, set and cleared tables and dealt with the exchange of bills and money at fast-paced lunch restaurant.
Also worked as a comp breakfast attendant in between shifts.
Education
Early Childhood Educator -
Metropolitan Community College
Omaha, NE
07.2025 - 01.2026
High school or equivalent -
Metropolitan Community College
Omaha, NE
01.1995 - 01/1996
Skills
Adobe Acrobate
Customer service
Leadership
Administrative experience
Communication skills
Financial services
Microsoft Access
Microsoft Word
Early childhood general education teaching experience
Daycare center experience
Creative development
Typing
Phone etiquette
Community engagement
Literacy-focused lesson
Barista Experience
Cooking
Lesson planning
Caregiving
Front Office
Customer Service
Cash handling
OPERA
Guest relation
POS
Hospitality management
Experience with children
Microsoft Powerpoint
Toddler Care
Writing skills
Microsoft Outlook
Daycare
Growing experience
Phone customer support
Restaurant experience
Google Workspace
Guest services
Kitchen management
Verbal communication
Curriculum standards alignment
Computer literacy
Social-emotional development
Special education
Facilities management
Hospitality
Customer support
Physical development
Early childhood education
Computer hardware
Serving Experience
Bilingual
Food safety
Front desk
Math
Cultural development
Property management
Hotel experience
Preschool experience
First aid
Cash register
Supervising experience
Merchandising
Grammar Experience
Micros POS
Windows
Certification
Driver's License
First Aid Certification
CPR Certification
Teaching Certification
ServSafe
Food Handler Certification
Infant & Toddler Certification
School Age Child Care Certification
Preschool CDA Certification
Languages
Spanish
Additional Information - Skills And Abilities
Highly skilled in providing prompt and friendly customer service
In-depth knowledge of operating cash register and maintaining cash drawer
Well versed in performing monetary transactions such as giving and receiving change
Able to maintain clean, neat and correctly stocked check stand and safe and secure work area
Knowledge of gift cards, traveler's checks, food stamps, cash, checks, processing coupons, and refunds
Demonstrated ability to balance all transactions run through assigned register, including layaway payments, checks, register receipts, currency, and credit card
Proven record of processing exact and efficient sale and return transactions
Able to maintain knowledge of current product location
Dedicated and meticulous - high level of accuracy and attention to detail
Excellent communication and interpersonal skills
Effective influencing and negotiation skills
Strong customer focus
Ability to work under pressure and to tight deadlines
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
Human Resources Administrative Associate at Texas A&m University-Corpus ChristiHuman Resources Administrative Associate at Texas A&m University-Corpus Christi