My goal is to collaborate with an incredibly auspicious team and to further enhance the company's success and reputation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Management /Lead Teacher /Facility Chef
Kidz Learning Ladder LLC
Omaha, USA
02.2025 - Current
Teaching curriculum development, mentoring other teachers, and ensuring educational standards are met, while also fostering a positive learning environment.
Cashier/Customer Service
Philips 66 Expressway Food Mart
Omaha, USA
01.2024 - 04.2025
As a keyholder to the store, my duties are to open and close the store.
Cash handling, credit and debit card transactions, lottery sales, and sales of other merchandise that's available in the store.
Printing beginning and ending sales reports as well as providing excellent customer service.
Food and Beverage Supervisor/Front Desk Agent
Staybridge Suites
Omaha, USA
06.2021 - 12.2023
Prepping and cooking breakfast/dinner for our hotel guests.
Providing outstanding customer service, ordering inventory, minor and major cleaning duties as well.
GSR duties include checking guests in and out, taking payments via cash and credit cards and setting up any routing needed for direct billing.
Making sure the guests are happy, comfortable, and receiving the proper welcoming as well as great customer service throughout their stay.
Front Desk Agent/Night Auditor
Holiday Inn Express and Suites
Omaha, USA
08.2019 - 05.2021
Checking guests in and out of the hotel, providing great customer service and making sure the guest is comfortable, and their needs are met to the best of my ability.
Dealing with credit card and cash payments on a daily basis.
Breakfast Attendant
Fairfield Inn and Suites Marriott
Omaha, USA
06.2018 - 08.2019
Preparing and serving breakfast for hotel guests.
Providing great customer service as well as making sure the lobby and kitchen are clean and supplies are fully stocked.
Waitress/Cashier
Varsity sports cafe
Omaha, USA
06.2016 - 07.2018
Greeting, serving, and cashing out tabs.
Providing great customer service to all customers.
Making sure things are clean, stocked, and ready for the next day.
Cashier/Customer Service
SUNCOAST MOTION PICTURES
Omaha, USA
08.2014 - 09.2016
Performed an assortment of duties such as, cashiering, providing accurate and prompt customer service, keeping the store neat and well organized, as well as making sure my customers were satisfied.
Barista/Cashier/Breakfast Attendant
EMBASSY SUITES
La Vista, USA
08.2013 - 09.2014
Took orders, served meals, set and cleared tables and dealt with the exchange of bills and money at fast-paced lunch restaurant.
Also worked as a comp breakfast attendant in between shifts.
Education
Early Childhood Educator -
Metropolitan Community College
Omaha, NE
07.2025 - 01.2026
High school or equivalent -
Metropolitan Community College
Omaha, NE
01.1995 - 01/1996
Skills
Adobe Acrobate
Customer service
Leadership
Administrative experience
Communication skills
Financial services
Microsoft Access
Microsoft Word
Early childhood general education teaching experience
Daycare center experience
Creative development
Typing
Phone etiquette
Community engagement
Literacy-focused lesson
Barista Experience
Cooking
Lesson planning
Caregiving
Front Office
Customer Service
Cash handling
OPERA
Guest relation
POS
Hospitality management
Experience with children
Microsoft Powerpoint
Toddler Care
Writing skills
Microsoft Outlook
Daycare
Growing experience
Phone customer support
Restaurant experience
Google Workspace
Guest services
Kitchen management
Verbal communication
Curriculum standards alignment
Computer literacy
Social-emotional development
Special education
Facilities management
Hospitality
Customer support
Physical development
Early childhood education
Computer hardware
Serving Experience
Bilingual
Food safety
Front desk
Math
Cultural development
Property management
Hotel experience
Preschool experience
First aid
Cash register
Supervising experience
Merchandising
Grammar Experience
Micros POS
Windows
Certification
Driver's License
First Aid Certification
CPR Certification
Teaching Certification
ServSafe
Food Handler Certification
Infant & Toddler Certification
School Age Child Care Certification
Preschool CDA Certification
Languages
Spanish
Additional Information - Skills And Abilities
Highly skilled in providing prompt and friendly customer service
In-depth knowledge of operating cash register and maintaining cash drawer
Well versed in performing monetary transactions such as giving and receiving change
Able to maintain clean, neat and correctly stocked check stand and safe and secure work area
Knowledge of gift cards, traveler's checks, food stamps, cash, checks, processing coupons, and refunds
Demonstrated ability to balance all transactions run through assigned register, including layaway payments, checks, register receipts, currency, and credit card
Proven record of processing exact and efficient sale and return transactions
Able to maintain knowledge of current product location
Dedicated and meticulous - high level of accuracy and attention to detail
Excellent communication and interpersonal skills
Effective influencing and negotiation skills
Strong customer focus
Ability to work under pressure and to tight deadlines