Tamika Hill
IL
Summary
Operations Manager with extensive experience in hospitality, logistics, and retail management. Proven ability to lead teams of up to 25, streamline onboarding processes, and conduct quality audits. Expertise in inventory control, scheduling, and payroll administration, ensuring compliance with safety and operational standards. Achievements include successful new site openings and significant revenue growth across multiple businesses.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
Courtyard Marriott
Chesterfield, MO
03.2023 - 05.2025
- Demonstrated self-confidence and enthusiasm, leading by example for team motivation.
- Conducted annual quality audits to maintain compliance standards.
- Facilitated interviews and contributed to hiring decisions based on candidate evaluations.
- Delivered comprehensive orientations for new team members within established timelines.
Transportation Associate
Amazon Warehouse
Edwardsville, IL
06.2021 - 01.2023
- Transported and imported stock while tracking item locations and quality to prevent overloading bins.
- Ensured proper inventory control by verifying product placements in designated locations.
- Executed effective stock procedures to maintain safety standards for self and team members.
Shift Manager
ALDIS INC.
St Louis, MO
02.2018 - 04.2021
- Chosen by management to establish retail site footprint and inventory successfully.
- Grew store revenue from $500,000 to $1,000,000 through effective sales strategies.
- Increased team size from 10 to 25 employees to enhance customer service capacity.
- Supervised and trained 25 team members, focusing on sales and customer service excellence.
- Facilitated onboarding of new hires through shadowing of daily operations.
- Created department schedules aligned with business volume goals for optimal staffing.
- Managed bi-weekly payroll processing efficiently.
- Conducted pay period discussions to address employee concerns and performance.
Shift Manager
DOLLAR TREE
Fairview Heights, IL
08.2016 - 02.2018
- Created weekly schedules for over 15 staff members to optimize workforce efficiency.
- Organized and filed paperwork while reviewing store reports for accuracy.
- Developed strong customer relationships to enhance repeat business opportunities.
- Executed daily tasks and special assignments with a focus on quality and efficiency.
- Assessed customer needs through relevant questioning and active listening.
- Informed customers about upcoming sales events and promotions to drive engagement.
- Maintained merchandise stock levels according to store layouts for optimal presentation.
- Ensured shelves remained fully stocked to meet customer demand.
Education
Associates - Science
ST LOUIS COMMUNITY COLLEGE
01.2022
High School -
BELLEVILLE EAST HIGH SCHOOL
01.2016
Skills
- Quality assurance audits
- Regulatory compliance
- Inventory management
- Payroll processing
- Employee development
- Sales strategy
Timeline
Assistant General Manager
Courtyard Marriott
03.2023 - 05.2025
Transportation Associate
Amazon Warehouse
06.2021 - 01.2023
Shift Manager
ALDIS INC.
02.2018 - 04.2021
Shift Manager
DOLLAR TREE
08.2016 - 02.2018
Associates - Science
ST LOUIS COMMUNITY COLLEGE
High School -
BELLEVILLE EAST HIGH SCHOOL
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