Summary
Overview
Work History
Education
Skills
Willingtorelocate
Awards
Personal Information
Timeline
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Tamika Hobbs

Tamika Hobbs

Newport News,VA

Summary

I’m very proud to say that my work history is in management 20 years and customer service 23 years. I really enjoy working in these fields. I like to try new ideas. I love to help people and make them happy. Any career I select to work I will be a dedicated team member.

Offering excellent leadership and team-building skills to foster positive retail environment, eager to learn and grow in this role. Brings solid understanding of customer service and retail operations, combined with strong organizational and problem-solving abilities. Ready to use and develop leadership and retail management skills in [Desired Position] role.

Overview

18
18
years of professional experience

Work History

Store Manager

Universal Storage Group
09.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures. Preparing bank deposits, Renting units, cleaning units, renting moving trucks, selling moving supplies. helping customers with their moving and storage needs.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.

Property Manager

Store Space Self Storage
07.2017 - 08.2023
  • To be in charge of the storage facility operations
  • Train and manage employees
  • Make schedules, open and close the office
  • Perform daily property checks
  • Pick up trash on the property
  • Clean and sweep out Storage units
  • Rent out Storage units
  • Rent out and checking in trucks along with moving equipment
  • Selling store merchandise
  • Take inventory of store merchandise
  • Making introduction calls for rentals
  • Collection calls, processing and decreasing auctions cutting locks and operating gulf cart
  • Taking payments, operate cash register, checks, money orders, Credit cards
  • Giving Great customer service
  • Maintaining good revenue, occupancy, and excellent google reviews

Assistant Manager

Life Storage
04.2014 - 06.2018
  • Assist the store manager with the operation of the facility
  • Open and close the office, perform daily property checks
  • Pick up trash on property
  • Rent out storage units and trucks
  • Operate gulf cart
  • Make reservations, introduction calls, collection calls
  • Inventory of store merchandise
  • Prepare daily cash deposits
  • Work cash registers, process checks, money orders, credit cards
  • Great customer service and getting good google reviews

Assistant Manager

Sally Beauty Holdings
01.2007 - 03.2014
  • Open and close store, prepare deposits, special orders
  • Manage and train sales associates
  • Sale beauty supplies and salon equipment
  • Prepare floor sets, process shipments, Process damages
  • Keep track of weekly inventory
  • Maintain nightly, weekly, and monthly sales goals
  • Great customer service
  • I have received a 5 years of great customer service award from this company
  • I am also a floater and willing to work and help out at other locations
  • To have the opportunity to do these things has taught me a lot more about the company and also how to give more outstanding customer service

Floating Manager

Public Storage
06.2012 - 02.2014
  • Renting out storage units with lease agreements
  • Make reservations for guest
  • Open and close the office, prepare deposits
  • Take unit inventory audits
  • Performing daily lock checks, making payment calls, making collection calls
  • Notate accounts, cleaning out storage units, pick up trash on property
  • Operating gulf cart
  • Maintaining good revenue and occupancy
  • Good google reviews

Assistant Manager

Yankee Candle Company
01.2007 - 01.2010
  • Assist store manager in operation of the store
  • Open and close store
  • Prepare daily bank deposits
  • Work cash register, online ordering
  • Make and sell personalize candles
  • Manage and train sales associates
  • Process shipments, floor sets, merchandising
  • Great customer service

Education

Computer Administration -

Tidewater Tech-Trades

Skills

  • Training and mentoring
  • Customer service management
  • Marketing
  • Store opening and closing
  • Friendly and positive
  • Supply ordering
  • Opening and closing procedures
  • Bank and safe deposits
  • Outstanding communication skills
  • Shift scheduling
  • Employee training
  • Management
  • Scheduling
  • Customer Service
  • Key Holder
  • Retail Management
  • Sales
  • Merchandising
  • Training
  • Inventory
  • Cash Handling
  • Customer Service Skills
  • Team Building
  • Microsoft Excel
  • Assistant Manager Experience
  • Store Management Experience
  • Sales Experience
  • Payroll
  • Planograms
  • Supervising Experience
  • Property management
  • Cashiering
  • Sales Management
  • Store operations
  • Problem-solving

Willingtorelocate

  • Williamsburg, VA
  • Chesapeake, VA
  • Newport News, VA

Awards

  • Great customer service award, 06/01/16, Sally Beauty
  • 5 years of great customer service award, 06/01/16, Sally Beauty

Personal Information

Authorized To Work: US

Timeline

Store Manager

Universal Storage Group
09.2023 - Current

Property Manager

Store Space Self Storage
07.2017 - 08.2023

Assistant Manager

Life Storage
04.2014 - 06.2018

Floating Manager

Public Storage
06.2012 - 02.2014

Assistant Manager

Sally Beauty Holdings
01.2007 - 03.2014

Assistant Manager

Yankee Candle Company
01.2007 - 01.2010

Computer Administration -

Tidewater Tech-Trades

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Tamika Hobbs