Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tamika Jenkins

Oklahoma City,OK

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Corrales & Associates LLC
Norman, OK
10.2020 - Current
  • Maintained accurate records of client information including contact details and policy changes.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Performed routine follow-up calls to assess customer satisfaction with products and services.
  • Sought out new clients and developed clientele by networking to find new customers.
  • Responded promptly to customer inquiries via phone calls or emails in a professional manner.
  • Prepared proposals and conducted closing interviews to sell insurance products.
  • Ensured compliance with all federal, state, local laws and regulations regarding insurance practices.
  • Provided assistance with billing inquiries, payment processing, and customer service issues.
  • Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
  • Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.
  • Prepared proposals and conducted closing interviews to increase insurance sales.
  • Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
  • Advised clients on their insurance needs and coverage options based on individual requirements.
  • Provided guidance and support to less experienced agents during onboarding process.
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services.

Leasing Consultant

Golden Rule Estates
Lawton, OK
01.2016 - 12.2023
  • Tracked leads using CRM software and followed up with interested parties.
  • Checked rental eligibility by following company's verification process.
  • Greeted potential tenants and provided information about the property.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
  • Coordinated maintenance and repair requests and contacted contractors for bid proposals.
  • Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Conducted background checks on applicants.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Maintained high customer approval rating through dynamic service, exemplary support, and interpersonal communication.
  • Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
  • Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Maintained accurate records of prospective renters, applications and leases.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Maintained accurate records of correspondence with and from tenants.

Education

High School Diploma -

Macarthur High School
Lawton, OK
05-2013

Social Work

Cameron University
Lawton, OK

Skills

  • Team Training and Development
  • Email Marketing
  • Insurance Sales Strategy
  • New Agent Training
  • Client Retention
  • Customer Service
  • Customer Follow-Up
  • CRM Software
  • Leads Prospecting
  • Upselling
  • Policy Adjustment Knowledge
  • Policy Management Expertise
  • Policy Renewals
  • Lead Development

Certification

  • Property & Casualty Insurance

References

References available upon request.

Timeline

Licensed Insurance Agent

Corrales & Associates LLC
10.2020 - Current

Leasing Consultant

Golden Rule Estates
01.2016 - 12.2023

High School Diploma -

Macarthur High School

Social Work

Cameron University

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Tamika Jenkins