Tamika Johnson
Little Rock,AR
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
QBHP Tech
Centers For Youth And Famlies
10.2022 - Current
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Completed job reports and logs immediately following service calls.
Education
Graduate - General
Mcclellan Magnet High School
Little Rock, AR05.1990
Skills
- Project Support
- Staff Training
- Issue Resolution
- Time Management
- Team Training
- Customer Interaction
- Health and Safety Regulations
- Deadline Compliance
- Customer Rapport
- Verbal and Written Communication
- Troubleshooting and Diagnostics
- Work Planning and Prioritization
- Program Support
- Attention to Detail
- Multitasking and Organization
- Prevention Strategies
- Reading Comprehension
- Security Monitoring
- Security Procedures Knowledge
- Mental Health Care
- Client Transportation
- Patient Intervention
- Excellent Customer Service Skills
- Best Practices and Standards
- Team Meetings
- Activity Monitoring
- Crisis Intervention
- Continuous Quality Improvement (CQI)
- Charting and Clinical Documentation
- Documentation Skills
- Conflict De-Escalation
- Patient Health Information Access
- Patient Protection
- Patient Observation
- Patient Assessments
- Therapeutic Communication
- Log Updating
- Skill-Building Exercises
- Activities of Daily Living Management
- Progress Monitoring
- Infection Control Understanding
- Emergency Response
- Walking Rounds
- Safety Behaviors
- Behavioral Control
- Residential Mental Health
- Client Documentation
- Hygiene Support
- Complex Problem-Solving
- Document Conditions
- Supporting Daily Living Needs
- Incident Reporting
- Clerical Support
Accomplishments
- Achieved Result by introducing Software for Type tasks.
Certification
- Area of certification Training - Timeframe
Timeline
QBHP Tech
Centers For Youth And Famlies
10.2022 - Current
Graduate - General
Mcclellan Magnet High School
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