- Gardening
- Volunteering
- Outdoor Recreation
- Baking
- Road Trips
- Enjoy creating and following travel blogs and vlogs
TAMIKA KEELEY
Plainfield,NJ
Summary
I currently serve as point person for staff, visitors, vendors and equipment and service providers. I also provide guidance and support for planning, conferences, events and meetings.
I am a professional administrative support specialist prepared for any role requiring meticulous organization and effective communication. I have a proven ability to manage schedules, correspondence, and records while maintaining high standards while focusing on team collaboration and achieving results with reliability and adaptability.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Secretary and Office Manager
NYC Dept of Education
11.2006 - Current
- Oversees daily operations of the main office with 2-4 staff within the office area
- All purchasing related functions, budgeting, inventory control, implementation of policies and procedures related to purchasing and payroll systems for all school based staff
- School records and accounting procedures, PTA related support, data entry, record keeping and organization
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Police Comm. Tech.
NYC Police Department
01.2003 - 11.2006
- Working under direct supervision in the Police Department Communication Section, obtain necessary information from callers in order to initiate emergency assistance
- Serve as radio dispatchers of police resources; view pictures, videos and listen to audio attachments and perform clerical, administrative and other duties related to the provision of emergency service
- Prioritized customer service requests to achieve prompt resolution.
- Supported company growth objectives through the timely installation of crucial communication infrastructure.
- Trained junior technicians on best practices, enhancing team productivity and knowledge base.
Office Clerical Aide
Queens Public Library
10.1997 - 01.2003
- Support management and staff in their respective areas
- Create and update records for materials, register new members as well as handle loan and fine payments
- Train new staff and oversee internship program participants.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Streamlined office processes by implementing efficient filing systems and document management.
- Contributed to a positive work environment by maintaining a professional demeanor and providing support to colleagues as needed.
Education
Bachelor of Science - Business Administration & Data Analytics
Mercy University
Dobbs Ferry, NY05-2027
Course Program - Office Systems & Procedures I & II
St. Francis College
Brooklyn Heights, NY08-2011
Associate of Arts - Liberal Arts And Sciences
COLLEGE OF NEW ROCHELLE
Brooklyn, NY01-2002
HIGH SCHOOL DIPLOMA -
PACIFIC HIGH SCHOOL
BKLYN, NY06.1996
Skills
- ATS
- EIS
- FAMIS
- STARS
- DOE platforms
- Word
- Excel
- Powerpoint
- Outlook
- Interpersonal skills
- Communication skills
- Collaboration
- Problem solving
- Organization
- Data input
- Budgeting
- Procurement
- Business acumen
- Leadership
- Remote work
- Independent work
- Critical thinking
- Multitasking
- Negotiation
- Project management
- Administrative skills
- Customer service
- Verbal and written communication
- Office administration
Accomplishments
- Worked directly with senior leadership to develop and administer $1M per year department budget.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Recognized by management for impeccable implementation of office policies and procedure with a next day turn around for all office related duties, requests and inquiries.
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of classroom related resources.
Certification
- Citywide Radio Dispatcher Training Course Police Department of the City of New York 2006 October
- Radio Dispatcher Training Course Department of the City of New York 2004 February
- E-911 Police Communications Technicians CallTaker Class 2003-A Police Department of the City of New York 2003 March
- Clerical Supervisory Skills Workshop Queens Library 2001 March
- Computer Applications for Business Program Career & Educational Consultants Inc. 1997 September
Interests
Timeline
Secretary and Office Manager
NYC Dept of Education
11.2006 - Current
Police Comm. Tech.
NYC Police Department
01.2003 - 11.2006
Office Clerical Aide
Queens Public Library
10.1997 - 01.2003
HIGH SCHOOL DIPLOMA -
PACIFIC HIGH SCHOOL
Bachelor of Science - Business Administration & Data Analytics
Mercy University
Course Program - Office Systems & Procedures I & II
St. Francis College
Associate of Arts - Liberal Arts And Sciences
COLLEGE OF NEW ROCHELLE
Similar Profiles
Shane BradbyShane Bradby
Special Education Teacher at NYC Dept. Of EducationSpecial Education Teacher at NYC Dept. Of Education
Latasha IveyLatasha Ivey
Paraprofessional at NYC Dept. of EducationParaprofessional at NYC Dept. of Education
Danielle WhiteDanielle White
School Food Service Manager at NYC Dept of EducationSchool Food Service Manager at NYC Dept of Education