Tamika Lewis
Fairburn,GA
Overview
5
5
years of professional experience
Work History
Amazon Associate
Amazon Inc
11.2018 - Current
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
SDD Associate
Amazon Inc
05.2022 - 11.2023
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Van Driver
FREIGHT ON WHEELS LOGIST/Amazon .com
06.2021 - 08.2021
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Maintained vehicle cleanliness and safety, ensuring a comfortable travel experience for passengers.
- Navigated through various routes efficiently, utilizing GPS technology for optimal time management.
- Completed daily inspection reports, identifying any potential maintenance issues or safety concerns.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.
- Observed and followed traffic laws and regulations specifically reinforcing public and client safety.
TA L3
Amazon
08.2020 - 11.2020
- Improved yard efficiency by implementing proper time management and organizational skills.
- Enhanced workplace safety through consistent adherence to company policies and procedures.
- Increased accuracy in trailer placement by carefully following instructions from supervisors or dispatchers.
- Contributed to smoother workflow by promptly reporting any maintenance issues or damages on yard equipment.
- Promoted a clean workspace through proactive litter removal and general upkeep of the yard area.
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Amazon Associate
Amazon.com Fulfillment Center
11.2018 - 07.2020
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
TA L3
Amazon.com
07.2019 - 08.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Associate of Science - Business Administration
Georgia Perimeter College
Decatur, GASkills
- Management Support
- Program Support
- Data Entry
- Workplace Safety
- Attention to Detail
- Order Fulfillment
- Production Support
- Issue Resolution
- Customer Service Orientation
- Oral Communication
Timeline
SDD Associate
Amazon Inc
05.2022 - 11.2023
Van Driver
FREIGHT ON WHEELS LOGIST/Amazon .com
06.2021 - 08.2021
TA L3
Amazon
08.2020 - 11.2020
TA L3
Amazon.com
07.2019 - 08.2019
Amazon Associate
Amazon Inc
11.2018 - Current
Amazon Associate
Amazon.com Fulfillment Center
11.2018 - 07.2020
Associate of Science - Business Administration
Georgia Perimeter College