TAMIKA L. SEDA
Copperas Cove,Texas
Summary
Results-driven Plant Administrator with a solid background in process optimization and operational efficiency at Bridon and Bekaert. Key contributions include improved manufacturing reporting and invoice processing, which increased workflow efficiency and accuracy. Expertise in daily operations management, safety compliance, and staff scheduling, promoting a collaborative workplace culture. Strong analytical and communication skills facilitate effective HR initiatives and enhance team performance in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Tax Advisor
Self- Employed
Copperas Cove, TX
08.2020 - Current
- Designed strategies aimed at minimizing tax liabilities through targeted planning techniques.
- Engaged with clients alongside tax authorities, including representatives from the IRS.
- Leveraged tax software for return processing and efficient deduction discovery.
- Audited data inputs on externally prepared forms to uncover potential errors.
- Counseled clients regarding compliance with IRS rules and state taxation obligations.
- Evaluated changing tax regulations to maintain up-to-date legal compliance.
- Ensured confidentiality of client information in accordance with privacy policies.
- Managed comprehensive documentation for all tax records, facilitating easy access later.
Plant Administrator
Bridon and Bekaert, The Ropes Group
Belton, Texas
04.2019 - 08.2020
- Responsible for clerical responsibilities for BBRG
- Daily input of manufacturing data
- Responsible for manufacturing reports ie: Engineering Reports, Quality control, and other required data collection for KPI collection
- Accurate filing and recordkeeping
- Maintenance of Employee Attendance Records
- Forward all invoices to Accounts Receivable Department after ensuring information is correct and payment is approved
- Manage PO process and ensure proper procedures are followed
- Keep track of Vacation, Sick Time, etc
- Assist in Human Resource activities such as hiring, onboarding, SAR development, Wage Progressions, Performance Evaluation Tracking, Terminations, and worked with HR manager with other HR related functions
- Produce end-of-the-month reports including headcounts, hours worked as needed, and requested
- Performed any other additional duties assigned by Director of Operations or HR manager
Temporary Administrative Positions
Express Employment Professionals
Temple, TX
01.2019 - 03.2019
- Achieved customer satisfaction targets through innovative problem-solving strategies.
- Collaborated with cross-functional teams to align with organizational objectives.
- Executed daily responsibilities accurately and efficiently.
- Recognized by management for exceptional delivery of customer service.
- Updated databases to ensure currency and accuracy of information.
- Promoted high satisfaction levels by resolving issues with knowledgeable, friendly service.
- Organized tasks to accomplish service goals effectively.
- Utilized advanced technical skills to troubleshoot complex issues and implement solutions.
Data Collection Specialist / Business Support
Combined Technical Services, LLC
Killeen, Texas
08.2018 - 10.2018
- Company Overview: (Temporary contract position supporting U.S
- Army Operational Test Command, Fort Hood, Texas)
- Collected technical data and information for U.S
- Army operational readiness
- Interviewed, observed and monitored activities using GPS, laptops and other field gear
- (Temporary contract position supporting U.S
- Army Operational Test Command, Fort Hood, Texas)
Human Resources Assistant
GC Services
05.2018 - 08.2018
- Updated employee files, including personal and tax data, compensation, attendance, and personnel actions
- Prepared paperwork for new hires and scheduled interviews
Office / Business Manager / Bookkeeper
American Campus Communities
Austin, Texas
09.2016 - 05.2018
- Posted payments received from applicants, current tenants and non-current tenants
- Processed and reconciled daily credit card, debit card and ACH transactions
- Prepared and processed daily cash deposits; posted all charges to accounts receivable accounts
- Processed statements of deposits and move-out charges; researched and processed charges and returned checks; billed back utilities; conducted lease audits and final accounting audits
- Assessed late fees; prepared and delivered accounts to third-party collection agencies
Force Support Specialist
Force Support Squadron, United States Air Force
06.2006 - 10.2014
- Served Air Force mission through administrative support of operations that included food facilities, lodging, fitness, readiness, mortuary affairs and protocol
- Provided support for deployed troops in combat situations
- Managed and directed staff in military and civilian positions; wrote performance evaluations for airmen under my supervision
- Highest Rank: Senior Airman; honorably discharged
- Deployed twice: Qatar and Kuwait
Collections Specialist, Toyota / Lexus Financial Services
GC Services, LP
Copperas Cove, Texas
06.2003 - 05.2006
- Answered inbound customer calls courteously and in business-like fashion, providing call completion and/or alternate solutions
- Provided excellent customer service by doing everything possible to resolve concerns to caller satisfaction and within company guidelines
- Met company performance goals
Education
Associate in science - General Studies
Austin Community College
Austin, Texas01.2016
Some College (No Degree) - psychology
Spokane Community College
Spokane, WASkills
- ADMINISTRATIVE SUPPORT
- Data entry
- Recordkeeping
- Manufacturing reporting
- Employee attendance
- Invoice processing
- Purchase order management
- Human resources support
- Customer service
- Database management
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Effective communication
- Process improvement
- Excellent communication
- Documentation
- Contract management
- Strategic thinker
- Contract negotiation
- Production schedule review
- Product standards establishment
- Product planning
- Expenditure approvals
- Maintain quality standards
- Critical thinking
- Problem-solving aptitude
- Change management process
- Trouble Shooting
- CUSTOMER SERVICE
- BOOKKEEPING
- CALL CENTER
- COMMUNICATION
- REGULATIONS
- COMPUTERS
- OFFICE EQUIPMENT
- Professionalism
- Goal setting
- Analytical thinking
- Material requirement planning
- Processing operations review
- Active listening
- Multitasking capacity
- Performance monitoring
- Maintenance inspections
- Interpersonal skills
- Process planning
- Maintenance scheduling
- Team development
- Resource management
- Operating budgets
- Health and safety compliance
- Organizational skills
- Safety management
Accomplishments
- Chosen to serve in U.S. Air Force Honor Guard for fallen airmen
- Named Airman of the Month, Fairchild Air Force Base, 2012
College Education
Associate in science, General Studies, 2016, Austin Community College, Austin, Texas, psychology, Spokane Community College, University of Texas, Austin, Texas
References
QUALITY REFERENCES ARE AVAILABLE ON REQUEST
Skills And Responsibilities
Highly experienced in a broad range of administrative and office functions; knowledge of office management policies, technologies and procedures, Provide quality service at all times to meet customer expectations within employer guidelines; able to handle a wide variety of complex customer service functions, Highly accurate in handling accounts receivables, including posting of payments, preparing / processing daily cash deposits, and processing / reconciling credit, debit and ACH transactions; also skilled in performing various collections tasks to minimize delinquency, A proven track record in handling customer calls in a courteous and positive fashion, offering solutions and taking escalated calls to resolution, An effective communicator with strong interpersonal and interviewing skills; a great listener with the ability to interact with diverse groups of individuals, Follow all company, safety and legal requirements, Experienced in Microsoft Office Suite Including Word, Outlook, Excel and PowerPoint; also skilled in business software systems, including Lodging Touch System (LTS); quick to learn new software systems, Skilled in use of most office equipment, including computers, scanners, fax machines, multi-line telephone systems, laminators, calculators and more
Employment Objective
I am seeking a challenging, long-term OFFICE ASSIGNMENT where I can contribute my talents to meet the objectives of your organization.
References
References available upon request.
Timeline
Tax Advisor
Self- Employed
08.2020 - Current
Plant Administrator
Bridon and Bekaert, The Ropes Group
04.2019 - 08.2020
Temporary Administrative Positions
Express Employment Professionals
01.2019 - 03.2019
Data Collection Specialist / Business Support
Combined Technical Services, LLC
08.2018 - 10.2018
Human Resources Assistant
GC Services
05.2018 - 08.2018
Office / Business Manager / Bookkeeper
American Campus Communities
09.2016 - 05.2018
Force Support Specialist
Force Support Squadron, United States Air Force
06.2006 - 10.2014
Collections Specialist, Toyota / Lexus Financial Services
GC Services, LP
06.2003 - 05.2006
Associate in science - General Studies
Austin Community College
Some College (No Degree) - psychology
Spokane Community College
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