Summary
Overview
Work History
Skills
Education
Timeline
Generic
Tamika McAfee

Tamika McAfee

Tampa,Florida

Summary

Experienced Administrative Assistant with over 7 years in office environments. Skilled in administrative tasks, problem-solving, planning, and providing optimal assistance. Recognized for improving productivity and alleviating managerial staff workload. Detail-oriented professional with exceptional prioritization and time management abilities. Areas of expertise include information management, project management, business communication, and expense reporting. Proficient in Microsoft Office, with advanced skills in data analysis and reporting using Microsoft Excel.

Overview

18
18
years of professional experience

Work History

CMA-Administrative Support

CVS Health
09.2018 - Current
  • Delivered administrative support to 12 executives by organizing calendars and compiling reports.
  • Aided in managing both production and administrative duties alongside the Production Supervisor.
  • Streamlined communication by efficiently handling customer inquiries via multiple channels.
  • Provided leadership to incoming administrative team members.
  • Arranged and organized all prospective employee's appointments and interviews.
  • Manages coordination and finalization of travel details.
  • Oversaw the preparation of purchase orders, guaranteeing compliance with provider contract payment schedules.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and resolve any issues during onboarding and orientation.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Works closely with new hires to answer questions and resolve any issuesduring onboarding and orientation.
  • Maintained personal schedule, professional calendar, and individual appointments for senior staff members.

Administrative Legal Aide

Linebarger Goggan Blair & Sampson
08.2016 - 09.2018
  • Resolved challenging issues, ensuring high levels of customer satisfaction.
  • Consistently evaluated customer information within everyday operations.
  • Negotiated payment terms with empathy, flexibility, and professionalism.
  • Reviewed and prioritized data collected from customers for problem resolution.
  • Maintained strict adherence to governmental legal requirements.
  • Recognized essential tasks required to meet organizational objectives.
  • Facilitated training sessions to enhance skills of incoming customer service team members.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
  • Created and printed legal documents for attorneys to review.

Administrative Legal Aide

NCO Financial Systems
07.2007 - 07.2016
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Conducted research on legal cases and prepared summaries for attorneys.
  • Prepared and processed invoices for attorney billing.
  • Created and printed legal documents for attorneys to review.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.

Skills

  • Organization
  • Onboarding
  • Communication
  • Multi-tasking
  • Time Management
  • Microsoft Office

Education

Nursing

Columbus State Community College
Columbus, OH

Timeline

CMA-Administrative Support

CVS Health
09.2018 - Current

Administrative Legal Aide

Linebarger Goggan Blair & Sampson
08.2016 - 09.2018

Administrative Legal Aide

NCO Financial Systems
07.2007 - 07.2016

Nursing

Columbus State Community College

Similar Profiles

CREATE PROFILE
Tamika McAfee