Tamika Packwood
Red Wing,MN
Summary
Dynamic and compassionate Licensed Massage Therapist with extensive experience at Nob Hill Spa, specializing in deep tissue and Swedish massage. Proven ability to enhance client well-being through tailored treatments and exceptional customer service, achieving high satisfaction rates. Skilled in anatomy and empathetic communication, fostering lasting client relationships and promoting holistic health.
Overview
2025
2025
years of professional experience
Work History
Massage Therapist
Nob Hill Spa at Huntington Hotel
- Assisted clients in identifying massage needs through active listening and consultation.
- Maintained a clean and organized workspace, adhering to safety protocols and hygiene standards.
- Developed knowledge of anatomy to effectively target specific muscle groups during sessions.
- Provided exceptional customer service, ensuring a positive experience for all clients
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
- Utilized hot stones, aromatherapy, Swedish massage, deep tissue, prenatal massage, trigger point and other modalities like Lomie , Lomie.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Collaborated with multidisciplinary teams to optimize patient care strategies.
- Maintained accurate records of client care activities and progress notes.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Improved patients' comfort with massage and application of topical treatments.
Massage Therapist
Claremont Hotel
Home Health Aide
Omega Healthcare
- Provided therapeutic massage treatments to enhance client relaxation and well-being.
- Utilized various massage techniques, including Swedish and deep tissue, to address client needs.
- Maintained a clean and organized workspace, adhering to health and safety standards.
- Developed personalized treatment plans based on individual client assessments and feedback.
- Educated clients on post-treatment care to promote long-term wellness benefits.
- Assisted in inventory management of massage oils and supplies for efficient operations.
- Participated in ongoing training sessions to refine skills and stay updated on industry trends.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
- Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
Home Health Aide
Accra Care
03.2023 - 03.2024
- Assisted with meal preparation and grocery shopping, adhering to dietary preferences and restrictions.
- Monitored household supplies, proactively restocking items to avoid shortages and enhance efficiency.
- Managed medication administration for multiple clients, ensuring adherence to prescribed dosages and schedules.
- Aided clients'' overall well-being by preparing nutritious meals tailored to their individual dietary needs.
- Provided emotional support during difficult times, offering empathetic listening skills and a calming presence when needed most.
Massage Therapist
Club One Fitness And Aerobics
02.2007 - 03.2010
- Assessed client needs through thorough consultations prior to treatments.
- Maintained a clean and organized treatment environment, ensuring compliance with health regulations.
- Educated clients on self-care practices to promote ongoing wellness outside of treatment sessions.
Education
GED -
South East Community College
Chicago, IL06.2018
Skills
- Deep tissue massage
- Swedish massage
- Professionalism and ethics
- Stress relief massage
- Trigger point massage
- Hot stone massage
- Sports massage
- Thai massage
- Reflexology techniques
- Prenatal massage
- Range of motion improvement
- Aroma therapy
- Reflexology
- Shiatsu technique
- Spa treatment knowledge
- Herbal wraps
- Massage equipment knowledge
- Licensed massage therapist (LMT)
- Chair massage
- Scalp massage
- Facial massage
Timeline
Home Health Aide
Accra Care
03.2023 - 03.2024
Massage Therapist
Club One Fitness And Aerobics
02.2007 - 03.2010
Massage Therapist
Nob Hill Spa at Huntington Hotel
Massage Therapist
Claremont Hotel
Home Health Aide
Omega Healthcare
GED -
South East Community College