Lisa Cannon

• Kept work areas clean, neat and organized for optimal productivity and worker safety.
• Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
• Packaged fragile items with protective padding to prevent damages during shipments.
• Demonstrated great teamwork skills with staff members involved in production and transport.
• Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
• Performed regular cycle counts of inventory levels in assigned areas.
• Efficiently organized and sorted picked items by destinations to streamline shipping process.

• Excelled in exceeding daily credit card application goals.
• Strengthened customer retention by offering discount options.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Identified opportunities for upselling additional products or services based on customer needs.
• Promoted available products and services to customers during service, account management and order calls.
• Conducted regular follow-up calls with customers after resolving their issues.

• Selected samples for use as test models.
• Consulted with management and personnel to educate on QA standards.
• Assisted in the development of inspection criteria and testing protocols for new products.
• Conducted routine tests on products to verify accuracy and reliability.
• Utilized root cause analysis techniques to identify and rectify quality-related problems.
• Updated and maintained the Quality Management System documentation to reflect current practices and regulatory changes.
• Learned new testing methods through continued education and research.
• Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.

• Oversaw efficient receiving and inventory management to keep stock within optimal levels.
• Performed scheduled inventory counts and supply audits.
• Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
• Trained new employees on inventory management practices and procedures.
• Ensured compliance with safety regulations in the warehouse environment.
• Identified quality problems and recommended solutions.

• Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
• Checked loads against shipping papers to verify contents and identify special handling requirements.
• Reviewed delivery documents and orders and reported errors to supervisor.
• Processed shipment documents neatly and efficiently for each load.
• Responded promptly to emergency situations involving vehicles or personnel on the roadways.
• Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
• Notified customers of delays to decrease calls to support.

• Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
• Built partnerships with related organizations to develop support and gain greater attention for important issues.
• Performed daily rounds throughout residence halls to ensure compliance with established standards.
• Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
• Implemented policies and procedures for the maintenance of order within residence halls.
• Managed emergency situations calmly and efficiently.

• Balanced daily transactions on a computerized point-of-sale system.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Verified customer age requirement for alcohol or tobacco purchases.
• Followed company security procedures for handling large sums of money.

• Developed public relations strategies to influence public opinion or promote ideas, products or services.
• Analyzed processes and suggested actionable improvements to unit-based operations.

.

• Monitored industry trends to identify opportunities for increased public relations activities.
• Trained and mentored personnel on security protocol adherence and compliance with safety guidelines.
• Coordinated logistics for large-scale events including venue selection, catering arrangements, audio and visual requirements.
• Assisted in developing corporate social responsibility initiatives that aligned with brand messaging.

• Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
• Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
• Oversaw public areas and grounds to verify cleanliness and inmate safety.
• Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
• Transported inmates to court, doctor appointments and work sites.
• Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
• Administered first aid when required due to injury or illness sustained by an inmate while under supervision.