Summary
Overview
Work History
Education
Skills
Accomplishments
Highlights
Timeline
Generic

Calvin Dunning

Pickerington,OH

Summary

Results-driven HR and management professional with extensive experience in leading HR operations, workforce development, and team leadership. Proven track record of managing cross-functional teams, driving organizational efficiency, and aligning HR strategies with business goals. Skilled in talent acquisition, employee relations, and process optimization. Expertise in regulatory compliance, stakeholder engagement, and strategic HR planning. Holds an MBA and multiple degrees in Business, Finance, and HR Management, with a strong background in driving change and fostering collaboration across departments to enhance overall organizational performance.

Overview

17
17
years of professional experience

Work History

Account Manager

Defense Logistics Agency
10.2021 - Current
  • Manage HR-related operations, recruitment, and employee accounts within the Defense Logistics Agency (DLA), ensuring compliance with federal regulations and policies.
  • Build and maintain strong relationships with stakeholders, contractors, and vendors to resolve employee relations issues and support smooth service delivery.
  • Monitor HR processes such as recruitment, training, and employee development to align with organizational goals and regulatory standards.
  • Analyze HR data and provide strategic recommendations to enhance workforce performance, employee satisfaction, and operational efficiency.
  • Assist in preparing HR reports, including workforce planning, budget forecasting, and compliance with payroll and benefits procedures.
  • Provide leadership to HR teams, ensuring high-quality service delivery and collaboration with cross-functional departments to drive HR improvements.

SENIOR CONTRACTING SPECIALIST II

ECS Federal
08.2018 - 09.2021
  • Led and mentored a diverse team of seven professionals in the Sciences & Innovation department, fostering collaboration, optimizing performance, and ensuring successful team outcomes in alignment with organizational goals.
  • Drove initiatives focused on enhancing employee engagement, professional development, and internal communication, ensuring a high level of performance and satisfaction within the department.
  • Managed contract compliance and documentation, ensuring all HR-related contracts adhered to federal regulations and organizational policies, and accurately inputted data into legacy systems for streamlined operations.
  • Assisted in preparing and administering HR-related terms and conditions, ensuring strict adherence to federal and organizational guidelines for employee relations and workforce management.
  • Negotiated HR agreements and partnerships with stakeholders, leveraging strong communication and negotiation skills to secure favorable terms and ensure alignment with organizational goals.
  • Monitored and ensured compliance with federal and organizational HR policies, proactively identifying areas for improvement and implementing corrective actions to mitigate risks and enhance employee experience.

ACCOUNTANT

JAFBC
12.2016 - 07.2018
  • Managed HR services across multiple departments, ensuring timely and accurate delivery while adhering to organizational policies and procedures.
  • Investigated and analyzed discrepancies in HR data, implementing corrective actions to maintain accuracy and reliability in employee records and reports.
  • Utilized HR systems (e.g., Workday, SAP) to streamline processes, improve reporting, and enhance operational efficiency.
  • Provided expert guidance on HR functions, ensuring compliance with federal regulations, organizational policies, and best practices.
  • Reviewed and analyzed HR programs and procedures, identifying opportunities for process improvements in recruitment, onboarding, and employee relations.
  • Validated HR transactions, ensuring compliance with policies and regulations, and maintaining the integrity of HR data and reporting.
  • Collaborated with stakeholders to resolve HR issues and provide support for employee inquiries, fostering effective communication across the organization.

Account Manager

Franklin County Job & Family Services
01.2008 - 02.2016
  • Oversaw multiple client accounts, serving as the primary point of contact, building and maintaining strong client relationships that supported satisfaction and long-term loyalty.
  • Advocated for customer needs at all organizational levels, ensuring their input influenced internal decisions; trained Account Managers to effectively represent customer interests.
  • Ensured accurate and timely completion of documentation for clients seeking Food Assistance, Cash Assistance, and Childcare Assistance, facilitating seamless access to essential services.
  • Led, trained, and managed a high-performing account management team, fostering a collaborative environment that enhanced team efficiency and customer service delivery.
  • Consistently achieved HR goals and targets by implementing strategic initiatives, motivating HR team members to meet key performance indicators and contributing to organizational success.
  • Identified and cultivated new talent acquisition opportunities, leveraging industry contacts to expand the organization’s workforce and enhance diversity and inclusion efforts.
  • Strengthened employee relationships through exceptional service and support, addressing concerns in a timely manner, and ensuring employee expectations were consistently met or exceeded.

Education

MASTER OF BUSINESS ADMINISTRATION -

Columbia Southern University
University Lane Orange Beach, AL
12.2023

BACHELOR OF HUMAN RESOURCE MANAGEMENT -

Park University
Parkville, MD
12.2022

BACHELOR OF BUSINESS MANAGEMENT -

Park University
Parkville, MD
12.2022

ASSOCIATE OF FINANCE AND ACCOUNTING -

Park University
Parkville, MO
12.2021

Skills

  • HR Data Analysis and Reporting
  • Case Management
  • Talent Acquisition and Recruitment
  • Vendor and External Relations
  • Human Resource Liaison
  • Customer Service Excellence
  • Data Analysis and Reporting
  • Payment Research and Reconciliation
  • Regulatory Compliance
  • Account Management
  • Documentation and Record Keeping
  • Stakeholder Engagement
  • Project Management
  • Operational Efficiency
  • Employee Relations and Conflict Resolution
  • Process Improvement
  • Technical Documentation and Communication
  • Training and Development
  • Vendor Relationship Management
  • Budget Management
  • Strategic Planning
  • Analytical Problem Solving
  • Customer Relationship Management (CRM)
  • Employee Relations and Conflict Resolution
  • Leadership and Team Development
  • Market Research and Analysis
  • HR Systems and SaaS Implementation
  • Social Media Strategy and Management
  • Issue Resolution and Escalation Handling

Accomplishments

As a dedicated community leader, I have played a pivotal role in empowering both youth and adults to pursue their dreams and achieve their goals. By mentoring individuals and fostering a culture of support and growth, I have helped countless people discover their potential and create a path toward success. Through collaborative efforts, I contributed to building a strong, resilient community that prioritizes access to housing, education, and employment opportunities. By providing resources, guidance, and encouragement, I have inspired many to overcome obstacles, while facilitating meaningful connections that have opened doors for personal and professional advancement.

Highlights

  • Increased Client Satisfaction: Boosted client satisfaction by 25% in one year through streamlined communication and personalized service, leading to improved retention and loyalty.
  • Drove Revenue Growth: Achieved a 20% increase in annual revenue by executing targeted marketing campaigns that expanded the client base and strengthened relationships.
  • Improved Team Performance: Led a training initiative that increased team productivity by 30%, enhancing customer service and speeding up client inquiry resolutions.
  • Streamlined Operations: Reduced case processing times by 50% through optimized workflows, improving service delivery and handling a higher client volume.
  • Revamped Recruitment: Shortened time-to-hire by 35% and improved new hire quality by 20% through a redesigned recruitment process.
  • Reduced Employee Turnover: Decreased turnover by 40% within a year through a focused employee engagement program, improving morale and job satisfaction.
  • Strengthened Leadership Development: Increased internal promotions by 30% with a leadership development program that provided essential training and mentorship.

Timeline

Account Manager

Defense Logistics Agency
10.2021 - Current

SENIOR CONTRACTING SPECIALIST II

ECS Federal
08.2018 - 09.2021

ACCOUNTANT

JAFBC
12.2016 - 07.2018

Account Manager

Franklin County Job & Family Services
01.2008 - 02.2016

MASTER OF BUSINESS ADMINISTRATION -

Columbia Southern University

BACHELOR OF HUMAN RESOURCE MANAGEMENT -

Park University

BACHELOR OF BUSINESS MANAGEMENT -

Park University

ASSOCIATE OF FINANCE AND ACCOUNTING -

Park University
Calvin Dunning