To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Hi-Lo Driver/Material Handler
Bridgewater Interiors
Warren, MI
03.2013 - Current
Working in a fast paced environment assembling car seats for the top-selling Ford F-150 and Lincoln Navigator seat
As a Hi-lo driver I am always maintaining strong communication with supervisor and team members to ensure needed material is placed online through shift
As a production worker I had certified in 9 rotations which included final inspection quality check of proper fuction defects, correct trim, pass or fail rework and bag and tag shipping.
Group Leader
A123 Systems LLC
Livonia, MI
10.2009 - 01.2013
Handling of electrolyte batteries, operating very complex machine with direct help from engineers, fix errors, train new employees, ensure wearing proper PPE
Help with leading company meetings to identify trial and error process in new battery operations, developing presentations for quality and new in house engineers to introduce process.
Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Aternate Group Leader/Assembly Production
Faurecia Automotive Seating
Auburn Hills, MI
01.2006 - 06.2009
Assembled car seats for Chevy Malibu and Pontiac G6.
Fill in for group leader and certified for quality hourly checks and seat rework, expert certified in all work stations.
Cultivated professional working relationships with peers and supervisors.
Executed lean manufacturing initiatives to support continuous improvement and facilitate on-time performance.
Office Assistant/ Direct Care Worker
American House Senior Living Communities
Clinton Twp , MI
12.2003 - 04.2005
Managed administrative duties in office which included explaining new services to future families on phone and also in person, daily communication with pharmacy which included fax, maintaining accurate notes for supervisor and other shift personnel.
Provided safe mobility support to help patients move around personal and public spaces.
Administered medication to residents as directed by physician.
Developing compassion, patience, excellent communication, and love for others and the work that I do!!
Education
High school diploma - undefined
West Bloomfield High School
Health Science Medical Certificate - Health Science Medical
Oakland Technical Center
Wixom, MI
09.1996
Skills
Hi-Lo Experience
Materials Handling
Quality Inspection
Customer service
Customer Relations (10 years)
Certifications and Licenses
Certified Forklift Operator
October 2020 to October 2023
Assessments
Customer focus & orientation — Expert
February 2022
Responding to customer situations with sensitivity
Full results: Expert
Call center customer service — Proficient
Demonstrating customer service skills in a call center setting