Tamika Rumph
Orange
Summary
Dynamic administrative professional with extensive experience at RWJ Barnabas Health, excelling in healthcare management and patient access. Proven track record in staff training and onboarding, enhancing operational efficiency. Skilled in Microsoft Office and Epic, delivering exceptional customer service while ensuring seamless communication across teams. Committed to fostering a productive work environment.
Overview
17
17
years of professional experience
Work History
Administrator
RWJ Barnabas Health Medical group
West Orange
01.2022 - Current
- Performs administrative support to the Regional Director and Regional Managers, secretarial and clerical duties, assuming independent work projects as within the practice needs covering multiple locations.
- Performs as Interim Practice Administrator when managers and Supervisors are not present due to vacation, LOA, call outs, etc.
- Assisting the Regional Director and Regional Managers with transitioning of new hire mangers into the practice and the daily flow of the operations.
- Assisting Human Resources and the Regional Manager with the hiring process and completion of all new hire paperwork and training process of new hires. (MD, NP, CMA, PSR, Manager and float pool staff).
- Assisting with preparation for employee onboarding and orientating new hires to the practice.
- Assisting with obtaining data for the monthly meetings. (Axiom, Stop light reports, Variance, MOR reports, Dive Port, Tablo)
- Coordinates the flow of communications into and out of the office to ensure efficient and effective daily practice operations and the attendance of the monthly and weekly meetings.
- Daily payroll processing review, allocations, validating payroll adjustments.
- Responsible for processing purchase orders, work orders, check request, travel reimbursements.
- Daily scheduling and availability of the float pool staff, ensuring proper coverage and liaison of the callout's and placement.
- Provides customer service, answer phones and schedule patients, check in and check out, billing
Executive Administrative Assistant
ATLANTIC HEALTH SYSTEMS
MORRISTOWN
01.2019 - 01.2022
- Managed executive calendars and scheduled appointments efficiently.
- Assisted in budgeting by tracking expenses and invoices.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Coordinated meeting and work schedules for staff teams and executives.
- Scheduled interviews between hiring managers and applicants.
Certified Patient Access Representative/Radiology
BETH ISRAEL MEDICAL CENTER
NEWARK
01.2016 - 01.2019
- Facilitated patient registration and verification processes efficiently and accurately.
- Coordinated appointments and referrals between patients and healthcare providers.
- Utilized electronic health record systems to maintain accurate patient information.
- Processed payments and collections in a timely manner while adhering to cash handling protocols.
- Performed accurate registration of patients, including verifying insurance coverage and demographic information.
Office Administrator
RENAL VENTURES MANAGEMENT, LLC
CLIFTON
01.2009 - 01.2015
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Recruited, interviewed and selected employees to fill vacant roles.
- Scheduled and confirmed appointments.
Education
Bachelor of Science - Healthcare Management
THE UNIVERSITY OF ARIZONA GLOBAL
Chandler, AZ03-2027
High School Diploma - Orange
Orange High School
Orange06.1993
Skills
- Medical Terminology
- Healthcare management
- Administrative support
- Patient access
- Customer service
- Staff training
- Insurance billing
- Schedule coordination
- Epic
- Excel
- Microsoft office
- New hire onboarding
- Financial oversight
- Team building and leadership
Timeline
Administrator
RWJ Barnabas Health Medical group
01.2022 - Current
Executive Administrative Assistant
ATLANTIC HEALTH SYSTEMS
01.2019 - 01.2022
Certified Patient Access Representative/Radiology
BETH ISRAEL MEDICAL CENTER
01.2016 - 01.2019
Office Administrator
RENAL VENTURES MANAGEMENT, LLC
01.2009 - 01.2015
Bachelor of Science - Healthcare Management
THE UNIVERSITY OF ARIZONA GLOBAL
High School Diploma - Orange
Orange High School
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