Hard-working professional with proven communication, organizational, and leadership skills. Aiming to leverage my abilities to successfully fill the position. Frequently praised as results-oriented by my peers, I can be relied upon to help your company achieve its goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Lead Youth Care Worker
Inspirational Hope House
07.2023 - Current
Evaluated needs of youth and outlined measures to address.
Completed clear and concise documentation of youth behavior and actions.
Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
Utilized system model to teach youth life skills in accordance with individualized treatment plans.
Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Developed and implemented programs to support children's mental health and well-being.
Day Habilitation Assistant
A Treasure Of Dreams
07.2022 - 06.2023
Offered input into development and implementation of new action plans for each person supported.
Monitored safety and welfare of people supported and took corrective actions or notified supervisor of concerns.
Transported people supported to appointments and community outings.
Documented habilitation services in system and with paper notes.
Implemented written goals from treatment plans to enhance patient outcomes.
Offered instructions to help individuals learn, retain or improve competencies for maximal functioning.
Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
Noted client responses and results to facilitate interventions and assessment through proper documentation.
Developed resident activities and programming to encourage new skills and maintain present skills.
Care Coordinator 3
Newport Health Care
08.2021 - 06.2022
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Demonstrated respect, friendliness and willingness to help wherever needed.
Resolved problems, improved operations and provided exceptional service.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Assisted in development of therapeutic activities for patients.
Maintained patient records, documenting changes in patient condition.
Assisted with medication administration and counting and pouring medications.
Behavioral Assistant
No Barriers
09.2017 - 07.2021
Implement appropriate behavior management techniques as prescribed by behavior plan
Follow reinforcement schedule and use reinforcement appropriately
Accurately record treatment data
Engage in and ensure client safety
Maintains confidentiality of all clients and professional conduct at all times
Utilized positive reinforcement to maximize desired behavior and educational outcomes.
Crafted Behavioral Intervention Plans for individual students.
Direct Support Professional
On My Own Supported Living
04.2019 - 01.2021
Assisting residents with self-help skills such as personal hygiene, dressing, grooming and toileting, and in training residents in the activities of daily living such as bed-making, meal preparation, and housekeeping
Ensuring the good appearance of residents (i.e., clean and appropriate clothing and shoes, good hygiene) at day programs or other community activities
Preparation of appropriate and nutritious meals for the residents and for following proper procedures for food handling and storage
Assisting residents with self-administered medication
Carrying out each resident's Individualized Service Plan (ISP) which includes teaching skills through modeling of appropriate actions and responses, in order to assist the residents in making self-directed choices
Recording daily data and notes pertaining to residents' behavioral and independent living skill goals, communication, activities and outings, medical issues and special incidents
Support Coach
Lynn & Darla Supported Living
09.2017 - 04.2019
Company Overview: AMERICAN CANYON
Assisted clients with personal care, including dressing, mobility, administering medication, personal hygiene, eating and transporting to doctor's appointments
Maintained open communication between families and health care professionals regarding client's medical and emotional condition
Ensured highest client safety and well-being
Appropriately reported any changes to client's mental/physical health or home environment immediately
Maintained proper documentation pertaining to client health and follow specific instructions pertaining to client health and other duties assigned
Complied with rules and regulations pertaining to client health information, specifically HIPAA's policies and procedures
AMERICAN CANYON
Medical Assistant
Allen C Hassan, MD Family Practice
06.2011 - 11.2012
Took vital signs and information as necessary from patients and update in EHR system
Assisted physician with exams and procedures as directed by physician
Performed ECG, ear wash, nebulizer treatment and basic laboratory tests on the premises
Administered injections, medications and immunizations
Maintained OSHA requirements
Ensured accurate patient, billing and insurance information, verification and pre-authorization is obtained and maintained in patient files and in the billing system
Communicated with patients regarding appointment scheduling, insurance issues, coordination of medical care, financial responsibilities, and office policies
Provided exceptional customer service internally and externally
Greets each customer with appropriate introduction
Addresses concerns prior to end of interaction
Maintained office inventory and supplies
Education
Associate of Science - Health Care Administration
Martinsburg College
Martinsburg, WV
04-2025
Medical Assisting -
Martinsburg College
Martinsburg, WV
04-2024
Medical Assisting -
Job Corps
Sacramento, CA
06-2011
High School - undefined
Sem Yeto
Fairfield, CA
06.2009
Skills
Adaptability
Analytical thinking
Attention to detail
Communication
Interpersonal and Communication skills
Hard-working
Leadership skills
Determination
Problem-solving
Self-directed
Results-oriented
Behavior management
Adolescent counseling
Youth intake
Records management
Warning signs identification
Positive reinforcement
Mental health support
Youth supervision
Activity implementation
Youth advocacy
Timeline
Lead Youth Care Worker
Inspirational Hope House
07.2023 - Current
Day Habilitation Assistant
A Treasure Of Dreams
07.2022 - 06.2023
Care Coordinator 3
Newport Health Care
08.2021 - 06.2022
Direct Support Professional
On My Own Supported Living
04.2019 - 01.2021
Behavioral Assistant
No Barriers
09.2017 - 07.2021
Support Coach
Lynn & Darla Supported Living
09.2017 - 04.2019
Medical Assistant
Allen C Hassan, MD Family Practice
06.2011 - 11.2012
High School - undefined
Sem Yeto
Associate of Science - Health Care Administration
Martinsburg College
Medical Assisting -
Martinsburg College
Medical Assisting -
Job Corps
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