Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Tamika Sumpter

Tamika Sumpter

Administrative Assistant
Brooklyn,NY

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

26
26
years of professional experience

Work History

Rural Carrier Associate

United States Post Office
Jonesboro, GA
08.2024 - Current
  • Highly skilled in maintaining accuracy and efficiency in sorting, handling, and delivering items while adhering to strict timelines.

Personal Shopper

Instacart
New York, NY
10.2023 - Current
  • Offered advice and guidance on products, process purchase orders, prepared deliveries, and assisted customer queries.
  • Demonstrated excellent communication skills and strive to exceed customer expectations.

Babysitter/Nanny

The Green/Lindsay Family
Brooklyn, NY
10.2023 - 04.2024
  • Provided attentive and nurturing care for children ranging in age from infants to pre-teens
  • Created a safe environment, ensuring the well-being of children at all times
  • Established positive relationships with parents by maintaining open communication about daily activities, meals, and any concerns or issues that arose
  • Assisted with homework assignments and provided tutoring support as needed
  • Implemented behavior management techniques to promote positive discipline strategies while fostering independence in the children
  • Administered medication or first aid when necessary following established protocols
  • Maintained cleanliness of living areas used by the children including bedrooms, playrooms, kitchen area before and after meal preparation
  • Managed household tasks such as laundry for the children's and parent's clothing/bedding/toys.
  • Offered transportation for school drop-offs/pick-ups or extracurricular activities using personal vehicle
  • Demonstrated flexibility in scheduling to accommodate parents work hours or special events
  • Developed a love for reading by engaging children in storytelling sessions

Community Associate/Budget Assistant/School Aide

TYWLS/BBA/YABC/FDA IV-Department of Education
New York, NY
02.2005 - 07.2023
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided administrative support to management team including preparing reports and presentations.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Provided training to new hires on office policies and procedures.
  • Managed office inventory and placed new supply orders.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and maintained budgets, tracked expenses, and monitored financial progress.
  • Collaborated with department heads to create cost estimates for projects and activities.
  • Provided guidance on budgeting processes and procedures to staff members.
  • Prepared reports summarizing budget performance for management review.
  • Participated in monthly meetings to discuss current budget trends and projections.
  • Created charts and graphs to illustrate budgetary details more clearly.
  • Identified areas where cost savings could be achieved while maintaining quality standards.
  • Compiled financial data into summary documents for senior leadership review.
  • Verified invoices prior to processing payments within established timelines.
  • Maintained detailed records of all budget activity including changes over time.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
  • Received payments from customers via cash, check and credit cards to pay company invoices.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
  • Utilized automation system to process payments and invoices to streamline transactions.
  • Received and recorded cash, checks and transfers.
  • Matched orders with invoices and recorded required information.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Collaborated with school staff to ensure a safe learning environment for students.
  • Monitored student behavior in the hallways, cafeteria, and playgrounds.
  • Acted as a liaison between parents and guardians and teachers regarding student progress.
  • Assisted with clerical tasks including filing documents, photocopying materials.
  • Helped supervise recess times to ensure that all students were participating safely.
  • Intervened when necessary to de-escalate conflicts between students or with staff.
  • Developed relationships with at-risk students to provide guidance and support.
  • Kept over [Number] students safe in classroom and outside environments.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Met with parents about student needs to garner additional support.
  • Communicated and collaborated well with educators from various grade levels.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Assisted Principal with scheduling and organizing meetings, conferences, and other events.
  • Attended all staff meetings and took notes for the Principal.
  • Organized daily tasks for the principal including filing paperwork, creating agendas, and distributing mail.
  • Communicated on behalf of the Principal with students, parents, teachers, and administrators as needed.
  • Coordinated travel arrangements for the Principal when necessary.
  • Provided administrative support to ensure efficient operation of the office.
  • Answered phone calls from students, parents, faculty members, and vendors regarding inquiries about policies or procedures.
  • Greeted visitors upon arrival at the school office and directed them to appropriate personnel.
  • Enforced disciplinary policies and procedures.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.

Billing Clerk

Ostrolenk Faber Gerb And Soffen
New York, NY
11.1998 - 01.2002
  • Processed invoices and payments accurately and promptly.
  • Maintained customer accounts by recording account information, reconciling discrepancies.
  • Assisted in the collection of overdue accounts by contacting customers via telephone or mail correspondence.
  • Reviewed customer files to make sure all documentation was complete and accurate.
  • Provided assistance to Accounting Department staff during month-end close process.
  • Analyzed customer account records in order to identify any irregularities or inaccuracies.
  • Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
  • Assisted with other administrative tasks as assigned.
  • Provided administrative support to the office manager and other staff members.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.

Education

High School Diploma -

Thomas Jefferson Arts Academy
06-1995

Skills

  • Spreadsheet updating
  • Program Planning
  • Schedule Management
  • Payment Processing
  • Data Entry

Customer Service

Invoice Processing

Clerical Support

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementPersonal development programsWork-life balanceHealthcare benefitsPaid sick leave401k matchCompany CultureTeam Building / Company RetreatsPaid time offStock Options / Equity / Profit SharingWork from home option

Timeline

Rural Carrier Associate

United States Post Office
08.2024 - Current

Personal Shopper

Instacart
10.2023 - Current

Babysitter/Nanny

The Green/Lindsay Family
10.2023 - 04.2024

Community Associate/Budget Assistant/School Aide

TYWLS/BBA/YABC/FDA IV-Department of Education
02.2005 - 07.2023

Billing Clerk

Ostrolenk Faber Gerb And Soffen
11.1998 - 01.2002

High School Diploma -

Thomas Jefferson Arts Academy

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Tamika SumpterAdministrative Assistant