Tamika Tyson
Akron,OH
Summary
Analytical Account Manager with 6 years of experience. Innovative and forward-thinking worker with creative problem solving and efficient streamlining skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Account Manager Assistant
R.A.B. Express
08.2016 - Current
- Increased client satisfaction by effectively addressing and resolving account-related issues.
- Supported the Account Manager in developing long-term relationships with key clients for business retention.
- Streamlined communication between clients and internal teams to ensure timely delivery of projects.
- Assisted in preparing sales presentations, proposals, and contracts, contributing to an increase in revenue generation.
- Collaborated with the marketing team to develop promotional materials for targeted campaigns.
- Maintained accurate records of all client transactions, ensuring compliance with company policies and procedures.
- Provided exceptional customer service by promptly responding to client inquiries via phone or email.
Clerical Office Assistant
Ab Shelby's Auto & Tractor Trailer Repair
03.2015 - 07.2016
- Increased team productivity with efficient scheduling and tracking of appointments, meetings, and events.
- Supported office staff by proactively taking on additional tasks during peak periods, alleviating workload pressure.
- Collaborated effectively with coworkers on various tasks to efficiently complete assignments within deadlines.
Assistant Teacher
Akron Public School
10.2011 - 04.2015
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Provided one-on-one and group-based learning support focused on student progress.
Education
Associate Degree in Business Management - Accounting And Business Management
University of Akron
Akron, OH05.2007
Skills
- Project coordination
- Multitasking
- Account planning
- Analytical skills
- Organizational skills
- Microsoft Office expertise
- Strong communication
- Conflict resolution
- Marketing knowledge
- Industry knowledge
- Goal setting
- Product knowledge
- Strategic thinking
- Business Development
Timeline
Account Manager Assistant
R.A.B. Express
08.2016 - Current
Clerical Office Assistant
Ab Shelby's Auto & Tractor Trailer Repair
03.2015 - 07.2016
Assistant Teacher
Akron Public School
10.2011 - 04.2015
Associate Degree in Business Management - Accounting And Business Management
University of Akron
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