Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamika Warford

Amite,LA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Cashier

Dirt Cheap Building Supplies
05.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $Amount or more per shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Dock Worker

Dillards Department Store
11.2018 - Current
  • Used fork lifts, hand truck and pallet jacks to move materials on dock.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
  • Followed verbal and written instructions to properly move and ship products.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Secured cargo using chains, load bars, wood blocks and straps.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Kept building entryway glass clean and polished for professional presentation.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Managed and completed paperwork and overall office administration operations.
  • Attended to office operations and required paperwork.
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
  • Worked closely with coworkers to strategically plan for company growth.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.

Sales Representative

Avon Cosmetics
05.2015 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Cold-called leads and closed large number of new sales over several months.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Exceeded goals for new accounts in single sales cycle.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
  • Implemented brand marketing and sales campaigns.
  • Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
  • Documented customer interactions using SalesForce to capture data in processing system.
  • Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Executed direct sales from manufacturers to customers to improve profitability within retail environment.
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Created and executed reorganization plan, training and development programs and implemented process improvements.

Housekeeper

St Tammany Parish Hospital
07.2020 - 03.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Restocked linen and cycled towels and sheets in full-service hotel-based spa.

Delivery Driver

Waitrapp
03.2019 - 09.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Kept detailed records of deliveries and money received from customers.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
  • Planned optimal routes based on GPS software and knowledge of local traffic patterns.
  • Checked loads against documentation before completing final delivery at destinations.

Instacart Shopper

Instacart
02.2019 - 09.2019
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Loaded and unloaded orders at customer's homes or locations.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Kept vehicle clean and neat to offer professional impression to every customer.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.

Cleaner

Excel
01.2018 - 02.2019
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Janitorial Cleaner

Tlc Wright
06.2018 - 01.2019
  • Cleaned, stocked and sanitized restrooms and inspected Timeframe to deliver guests immaculate, safe environments that reflected well on employer.
  • Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
  • Served in various office, cafeteria and educational settings and gained transferable skills to clean environment to employers' full satisfaction.
  • Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
  • Upgraded janitorial services at facilities as evidenced by frequent comments about unprecedented cleanliness and sanitation.
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
  • Completed routine floor stripping, sealing and finishing.

Cashier

Quickway
01.2015 - 06.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $Amount or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over Number patients per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Observed customer purchases in line and differentiated between standard portions.

Cashier

Ironskillet
07.2014 - 01.2015
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $Amount or more per shift.
  • Greeted over Number patients per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.

Waitress

Waffle House
10.2013 - 04.2014
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Moved and set up seating, prepared extra silverware and Action prior to arrival of large groups.
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.

Education

Associate Of General Studies -

Northshore Technical Community College - Sullivan
Bogalusa, LA

High School - Diploma

Amite High School Magnet
Amite, LA
05.2009

Skills

  • Identification Checks
  • Cash Register Systems
  • Guest Inquiries
  • Liquor Law Compliance
  • Order Taking
  • Sales Expertise
  • Issue Resolution
  • Stocking and Replenishing
  • Till Counting
  • Credit and Cash Transactions
  • Cash Counting Machine Operations
  • Refunds and Exchanges
  • Product and Service Sales
  • Verbal and Written Communication
  • Cash Drawer Management
  • Time Management Skills
  • Cash Management
  • Money Handling
  • Cleaning and Sanitizing
  • Product Knowledge
  • Currency Counting
  • Retail Merchandising
  • Scanner Operation
  • Inventory Management
  • Order Packaging
  • POS Systems Operations
  • Hospitality and Accommodation
  • Customer Service Excellence
  • Order Verification
  • Microsoft Office
  • Billing and Payment Processing
  • Customer Seating
  • Transaction Balance Sheets
  • Adaptable and Flexible
  • Sweeping and Mopping
  • Total Payment Calculation
  • Ticket Sales
  • Payment Collection
  • Customer Assistance
  • Pizza Making
  • POS Systems
  • Work Task Prioritization
  • Collecting Carts
  • Bagging and Packaging
  • Restocking
  • Loading and Unloading
  • Dock Work
  • Team Player
  • Heavy Equipment Operation
  • Staging and Sorting

Certification

  • Licensed - Forklift- August 2022

Timeline

Cashier

Dirt Cheap Building Supplies
05.2022 - Current

Housekeeper

St Tammany Parish Hospital
07.2020 - 03.2021

Delivery Driver

Waitrapp
03.2019 - 09.2019

Instacart Shopper

Instacart
02.2019 - 09.2019

Dock Worker

Dillards Department Store
11.2018 - Current

Janitorial Cleaner

Tlc Wright
06.2018 - 01.2019

Cleaner

Excel
01.2018 - 02.2019

Sales Representative

Avon Cosmetics
05.2015 - Current

Cashier

Quickway
01.2015 - 06.2017

Cashier

Ironskillet
07.2014 - 01.2015

Waitress

Waffle House
10.2013 - 04.2014

Associate Of General Studies -

Northshore Technical Community College - Sullivan

High School - Diploma

Amite High School Magnet

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Tamika Warford