Tamika Whitaker
Lincoln,NE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Real Estate Agent
Brokers Of Real Estate
Lincoln, NE
09.2021 - Current
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media and real estate guides.
Corporate Recruiter
Nelnet
Lincoln, NE
09.2019 - 09.2021
- Visited colleges and job fairs to inform people about job opportunities.
- Collaborated with various departments to define job qualifications.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Completed paperwork and work authorization forms after hiring new employees.
- Operated and maintained applicant tracking and candidate management systems.
Supervisor III
Nelnet
Lincoln, NE
06.2014 - 09.2019
- Meets and exceeds all customer call guidelines including service levels, handle time and productivity.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Developed highly empathetic employee relationships and earned a reputation for exceeding service standard goals.
- Active member of the Retention Agile group, strong passion for retaining and motivating employees. Started a few initiatives that have played a leading role in Nelnet's retention goals.
- Created and staffed a team solely dedicated to Military customers. This allows the company to provide an effective and consistent experience for service members.
Advisor/Team Leader
Nelnet
Lincoln, NE
05.2013 - 06.2014
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Implemented new working processes to deliver multiple improvements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Initiated timely response to emails, voicemails and written correspondence.
Assistant Manager
Sam & Louie's Pizzeria
Lincoln, NE
06.2011 - 05.2013
- Carefully interviewed, selected, trained and supervised staff.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Underwriting Service Assistant
State Farm Insurance Company
Lincoln, NE
05.2006 - 01.2011
- Led two successful employee resource groups: Chairperson of the Multicultural Employee Resource Groups from 2010-2012 and Vice President of projects and events for the Military Affinity Group from 2010-2011.
- Received a ' Heartland Champion ' award in November 2011, for going above and beyond for a State Farm agent.
- Advises business partners on procedures that help with retention and providing an outstanding customer experience.
Shift Supervisor
Kentucky Fried Chicken
Lincoln, NE
03.2003 - 05.2006
- Consistently offered professional, friendly and engaging service.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Skills
- Exceptional interpersonal communication
- Effective problem solver
- Excellent time management skills
- Highly motivated
- Customer-focused
- Quick Learner
Accomplishments
- Recipient of "Associate of the Month Award" in 2013.
- Recipient of "Team lead of the Quarter" in 2014.
- Recipient of "Supervisor of the Quarter" in 2015.
Timeline
Real Estate Agent
Brokers Of Real Estate
09.2021 - Current
Corporate Recruiter
Nelnet
09.2019 - 09.2021
Supervisor III
Nelnet
06.2014 - 09.2019
Advisor/Team Leader
Nelnet
05.2013 - 06.2014
Assistant Manager
Sam & Louie's Pizzeria
06.2011 - 05.2013
Underwriting Service Assistant
State Farm Insurance Company
05.2006 - 01.2011
Shift Supervisor
Kentucky Fried Chicken
03.2003 - 05.2006
Similar Profiles
Diane RiffeeDiane Riffee
Real Estate Agent at BROKERS GUILD REAL ESTATEReal Estate Agent at BROKERS GUILD REAL ESTATE
Larry BassLarry Bass
Real Estate & Mortgage Broker at Brokers Guild Real Estate & Mortgage AchieversReal Estate & Mortgage Broker at Brokers Guild Real Estate & Mortgage Achievers
Rick HarrRick Harr
Residential Real Estate Broker at HomeSmart Realty Harr Real Estate, LLCResidential Real Estate Broker at HomeSmart Realty Harr Real Estate, LLC
Tyler HendricksonTyler Hendrickson
Lot Crew Member at Taylor & Martin, LLCLot Crew Member at Taylor & Martin, LLC
Conner SadowskiConner Sadowski
Lawn Mower at Self-employedLawn Mower at Self-employed