Tamika Williams
Williamstown,NJ
Summary
Over 20 years' experience leading human capital programs and teams, with special expertise in labor and employee relations. Proven record of successful leadership reflecting multiple employee/team developmental wins bridging competency gaps. Highly skilled at employee/manager conflict counseling, negotiation, and arbitration. Organized simultaneous office functions and direct administrative personnel to meet needs of the agency. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Acting Deputy Chief Human Capital Officer (CHCO)
Federal Trade Commission (FTC)
09.2022 - Current
- As the Deputy Chief Human Capital Officer, provided expert guidance in all Human Capital areas such as staffing, classification, recruitment, policy and accountability programs, employee & labor relations, employee development and training, personnel security, benefits, and information systems
- Managed the formulation, development and implementation of human capital strategy, accountability, privacy, and customer service policies and procedures.
Division Director, Employee & Labor Relations, Performance Management
Federal Trade Commission (FTC)
01.2022 - 06.2023
- Provided leadership over the formulation of policies and concepts in the program areas of employee and labor relations, performance management, reasonable accommodations, Paid Parental Leave and the Family and Medical Leave Act (FMLA)
- Ensured that policy, regulatory, and program assurance were fully supportive of FTC mission requirements, EEO and Diversity Program requirement objectives, and the Federal Merit System.
Manager, Philadelphia Staffing Branch, Staff Acquisition Group (SAG)
Office of Personnel Management
04.2019 - 01.2022
- Managed the Paper Testing process, full Examining Services, Recruitment and Placement and Branding initiatives and multiple Inter-Agency Agreements (IAA) with Federal Program offices
- Provided program direction and leadership to the HR Recruitment and Placement team.
Senior Employee and Labor Relations Specialist
US Treasury, Departmental Offices
07.2015 - 04.2019
- Lead HR Specialist for DO Performance Management policy review, advising managers, directors, executives and Political Appointees in suitability, disciplinary and adverse actions, performance management, Family and Medical Leave Act, managing remote/telework, matters relating to conduct, equal employment, reasonable accommodation and collective bargaining
- Led labor union negotiations and served as a mentor and team lead to junior employee relations specialists.
Supervisory Legal Administrative Specialist
Bureau of Fiscal Service (BFS)
09.2013 - 07.2015
- Led a team of 29, providing broad direction to ensure objectives were achieved
- Planned work assignments, assigned responsibilities, and made recommendations on projects
- Worked with employees to develop Individual Development Plans (IDP) and specialized training
- Implemented a Developmental Day for team members
- Handled employee misconduct and poor performance through performance improvement measures.
Human Resources Specialist
Bureau of Fiscal Service (BFS)
11.2012 - 09.2013
- Administered Philadelphia Financial Center's (PFC) personnel management program and served as a direct liaison between the Center (PFC), Headquarters and Bureau of the Fiscal Service, Administrative Resource Center (ARC)
- Worked with ARC and Managers to address recruiting and hiring into wage grade and general schedule positions.
Labor Relations Specialist
US Postal Service (USPS)
11.2006 - 11.2012
- Oversaw eight (8) Dispute Resolution Teams (DRT) within the Eastern Area
- Provided advice, counsel, and training for upper management officials on policies and procedures
- Resolved grievances and pending arbitrations
- Created and implemented training tools for supervisors and management
- Participated in administrative proceedings such as EEO, EEOC, MSPB, and arbitration hearings.
Supervisor, Customer Services/ Postmaster
US Postal Service (USPS)
11.2001 - 11.2006
- Managed a team of employees, monitored and evaluated work assignments and performance
- Controlled recruitment, hiring, and interviewing requirements
- Managed operating systems and machinery
- Reviewed yearly budget information and prepared financial plans
- Handled business cases for large purchases
- Attended trainings in Human Resources Management, EEOC, MSPB, and more.
Education
Associate degree in applied science - Paralegal
Rowan College
Sewell, NJ12.2013
Skills
- Internal investigations
- Officer Training
- Corrective action plans
- Organizational Development
- Staff Development
- Community Relations
- Budget Management
- Policy Development
Professional Development
- Strategic Management Performance System - April 2021
- 5-Week Leadership Challenge - June 2020
- Federal Financial Management Overview - September 2018
- Harvard Business Simulation - Leading Teams with Emotional Intelligence - November 2016
- Harvard Business Simulation - Influencing and Motivating People - December 2016
- HR Business Partner Training - December 2016
- COR/COTR - May 2015
- Delegated Examining Unit-OPM - June 2016
Awards
- Excellence in Supervision, 2023
- Chair recognition/Team Lead - Office of Technology Stand up, 2023
- Future of Work/Workplace Flexibilities, 2022
- Quality Step Increase, 2022
- Special Act 2018
- Quality Step Increase, 2017
- Special Act, 2015, 2017
- Performance Management, 2016
- Production Release Post Payment System, 2014
Timeline
Acting Deputy Chief Human Capital Officer (CHCO)
Federal Trade Commission (FTC)
09.2022 - Current
Division Director, Employee & Labor Relations, Performance Management
Federal Trade Commission (FTC)
01.2022 - 06.2023
Manager, Philadelphia Staffing Branch, Staff Acquisition Group (SAG)
Office of Personnel Management
04.2019 - 01.2022
Senior Employee and Labor Relations Specialist
US Treasury, Departmental Offices
07.2015 - 04.2019
Supervisory Legal Administrative Specialist
Bureau of Fiscal Service (BFS)
09.2013 - 07.2015
Human Resources Specialist
Bureau of Fiscal Service (BFS)
11.2012 - 09.2013
Labor Relations Specialist
US Postal Service (USPS)
11.2006 - 11.2012
Supervisor, Customer Services/ Postmaster
US Postal Service (USPS)
11.2001 - 11.2006
Associate degree in applied science - Paralegal
Rowan College
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