Summary
Overview
Work History
Education
Skills
Certification
Timeline
DeliveryDriver

Tamika Williams

South Holland,IL

Summary

With a proven track record at Quest Foods, I excel in delivering exceptional customer service and maintaining punctuality. My expertise includes using GPS technology efficiently and a strong ability to solve problems on the go. Renowned for a positive attitude and teamwork, I consistently enhance customer satisfaction and operational efficiency.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Delivery Driver

Quest Foods
11.2023 - 06.2024
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.

OTR Truck Driver

Prime Inc.
06.2023 - 10.2023
  • Made sure that deliveries were on time for scheduled appointments.
  • Maintained accurate driving records in accordance with federal laws and regulations.
  • Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
  • Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
  • Communicated regularly with dispatcher to provide updates on delivery times.

Chassis Repairman/Trim Group Leader

Ford Motor Company
08.2009 - 12.2022
  • Contributed to the company''s positive reputation through exceptional work ethic, strong technical skills, and dedication to customer service excellence.
  • Maintained detailed records of repairs, parts used, and labor costs for accurate invoicing and inventory management.
  • Completed complex repair tasks under challenging conditions while maintaining strict attention to detail and quality control measures.
  • Optimized workflow efficiency through organization of workspace, tool maintenance, and careful planning of daily tasks.
  • Worked with diverse types of weather and ground conditions.
  • Delivered consistent high-quality workmanship, adhering to industry standards and best practices on all jobs performed.
  • Monitored team performance to identify productivity improvement opportunities.
  • Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

No Degree - General

South Suburban College of Cook County
South Holland, IL

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Time management skills
  • Problem-Solving
  • Punctual and Reliable

Certification

CDL License

TX,FL,LA Insurance Adjuster License

IL Notary Commissions

Timeline

Delivery Driver

Quest Foods
11.2023 - 06.2024

OTR Truck Driver

Prime Inc.
06.2023 - 10.2023

Chassis Repairman/Trim Group Leader

Ford Motor Company
08.2009 - 12.2022

No Degree - General

South Suburban College of Cook County

Similar Profiles

CREATE PROFILE
Tamika Williams