Tamika Williams
Alexandria,Virginia
Summary
An experienced professional driver of thirteen years, skilled in administrative assistance and supervision, with related experience in medical transportation, courier delivery, and security services.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Bags Inc
10.2023 - Current
- Collaborate with the facility manager to oversee the staff, consisting of Supervisors, Baggage Handlers, Wheelchair Assistants, and Skycaps
- Monitor, observe, coach and document the day-to-day activities of the operation and employees
- Supervise employees in accordance with company policy and practices/provide progressive counseling for attendance and performance issues
- Understand where applicable union contracts and develop effective working relationship with local labor unions
- Provide support in special initiatives or projects as directed by the Facility Manager
- Create a team-oriented environment with positive employee morale
- Facilitate and provide proactive customer/guest service
- Conduct orientations for new hires, covering topics like parking, breakrooms, and timeclock enrollment
- Assist with Scheduling the staff a busy 365 day a year operation
- Identify and correct problems pertaining to productivity, standards and efficiency
- Ensure compliance with company-established safety guidelines, potentially participating in the operational safety committee
Security Officer
Allied Universal
06.2021 - 12.2022
- Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity
- Assist in patient escort, patient watch, provide safety escort, assist and/or transport deceased to morgue
- Screen members, visitors, and client employees to expedite their admittance to the facility
- Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency
- Patrol on foot, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individual
- Inspect all security devices and fire control equipment
Lead Road Manager/Driver
CPR Medical Transportation
05.2008 - 11.2017
- Transport clients to and from destinations within a timely manner
- Ensure safe and clean vehicle condition at the start and end of each shift
- Document thoroughly the course of the day including odometer readings, times, and passenger information
- Provide excellent customer service including assistance in onboarding and de-boarding, supplying information, and responding appropriately in the event of emergency
- Supervise all other van operators in filing paper work, tracking mileage, and oversee daily vehicle inspections
- Provide training to all new drivers
Education
Diploma -
Ballou Senior High School
06.1993
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Customer relations
- Customer and client relations
- File organization
- Time management
- Scheduling
- Documentation and recordkeeping
- Professional communication
- Office management
Certification
CPR/First Aid
Timeline
Administrative Assistant
Bags Inc
10.2023 - Current
Security Officer
Allied Universal
06.2021 - 12.2022
Lead Road Manager/Driver
CPR Medical Transportation
05.2008 - 11.2017
Diploma -
Ballou Senior High School
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