Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamika WInkey

Charlottesville,VA

Summary

Seeking to transition into new field, leveraging skills developed in fast-paced medical office environment. Excel at managing patient interactions, scheduling, and administrative tasks with efficiency and professionalism. Dedicated to providing exceptional service and contributing to positive team dynamic in new role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

CONCIERGE SUPERVISOR/Business Administrative Assistant

The Blake
04.2024 - Current

(Supervisor)-Assisted in business account payable


• Prepared conference and event materials, such as flyers, and invitations.


• Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs.


• Trained incoming new hire Concierge team members



CONCIERGE/BUSINESS ADMINISTRATIVE ASSISTANT

Commonwealth Senior Living
10.2020 - 05.2023
  • Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.
  • Prepared conference and event materials, such as flyers, and invitations.

• Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs.

• Trained incoming new hire Concierge team members

Registered Medical Assistant

Otolaryngology
04.2021 - 09.2022
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.

RECEPTIONIST/Accounts Payable

Albemarle Health & Rehabilitation Center
04.2019 - 09.2020
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.

Medical Assistant Volunteer

Orange County Free Clinic
03.2019 - 04.2019

• Inventoried medical, lab,, or office supplies, or equipment.

•Cleaned and sterilized instruments and disposed of contaminated supplies.

Obtained

• medical information and measured vital signs, weight, and height.

• Performed routine laboratory tests and sample analyses.

EXTERNSHIP/Medical Assistant

Virginia Integrative Practice
01.2019 - 03.2019

• Cleaned and sterilized exam rooms, medical equipment and common areas to reduce germ spread.

• Completed and submitted medical documents in accordance with clinical guidelines.

• Prepared treatment rooms for patient examinations, kept rooms neat, and clean.

• Scheduled appointments for patients.

ADMINISTRATIVE ASSISTANT INTERN-FEDERAL WORK STUDY

American National University
10.2016 - 01.2019

• Participated in team staff meetings and professional development activities.

• Answered phone calls to direct calls to appropriate parties or take messages.

• Greeted visitors to handle inquiries or direct to appropriate persons according to needs.

• Conducted research to assist with data collection.

Education

Associate of Science - Nursing

American National University
Charlottesville, VA
06.2017

Skills

  • Front Desk Operations
  • Telephone Etiquette
  • Appointment Scheduling
  • Medical Terminology
  • HIPAA Compliance
  • Appointment Setting
  • Insurance Verification
  • HIPAA Guidelines
  • Appointment management
  • Records Management
  • Office Administration

Certification

  • CPR/AED Certification
  • Certified Medical Assistant (CMA)
  • Certified Nursing Assistant (CNA)

Timeline

CONCIERGE SUPERVISOR/Business Administrative Assistant

The Blake
04.2024 - Current

Registered Medical Assistant

Otolaryngology
04.2021 - 09.2022

CONCIERGE/BUSINESS ADMINISTRATIVE ASSISTANT

Commonwealth Senior Living
10.2020 - 05.2023

RECEPTIONIST/Accounts Payable

Albemarle Health & Rehabilitation Center
04.2019 - 09.2020

Medical Assistant Volunteer

Orange County Free Clinic
03.2019 - 04.2019

EXTERNSHIP/Medical Assistant

Virginia Integrative Practice
01.2019 - 03.2019

ADMINISTRATIVE ASSISTANT INTERN-FEDERAL WORK STUDY

American National University
10.2016 - 01.2019
  • CPR/AED Certification
  • Certified Medical Assistant (CMA)
  • Certified Nursing Assistant (CNA)

Associate of Science - Nursing

American National University
Tamika WInkey