Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Tamika White

Odenton,MD

Summary

Successful functional business professional with demonstrated track record consulting. Exceptional program, team and project manager. Skilled at mentoring staff, integrating ideas and customizing approaches to support specific means and goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

A3 CONSULTING, LLC, DoS, Center Of Analytics
01.2022 - Current
  • Interact with internal customers to understand business needs and translate into requirements and project scope.
  • Direct business analysts in executing and delivering various tactical and strategic plans.
  • Guide teams and refine Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
  • Manage team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
  • Support leadership team with reporting, analysis and business presentations to inform divisional strategies.
  • Work with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
  • Execute analysis of risks and identified risk mitigation strategies.

Design Unit Leader

A3 CONSULTING, LLC, WMATA Business Transformation Office
01.2021 - 01.2022
  • Lead and conduct meetings with DU leaders to gather pertinent strategic and operations information
  • Presented current state financial baseline data and delineate between in-scope versus out of-scope spending
  • Gathered key/core demand driver information to assess operations effectiveness and efficiency of any assigned DU; aid in developing questions for a time-study survey conducted via system questionnaire
  • Developed and modifed data request for analytical forecasting
  • Solicited and got concurrence with the client on current to future state recommendations from DU leads while making independent recommendations on best practice operations and strategic trends
  • Prepared various presentations for management review and develop operating models that outline the following:
  • Presented findings and documented implementable transformation project recommendations
  • Created priority matrix for implementing recommendations
  • Quantified and qualified all actionable recommendations
  • Created implementable project charters, roadmaps, glide-paths, and milestones
  • Developed. detailed project timelines, leads and sponsors

Information Technology Project Manager

A3 CONSULTING, LLC, National Background Investigations Bureau, NBIB
01.2017 - 01.2020
  • Managed Requirements Branch backlog to prioritize work directed by theclient
  • Developed client In-Progress Review Quad Chart that described pertinent information Senior Leadership needed to make informed decisions
  • Facilitated requirements elicitation session for SF85-P project and worked with development and test teams to answer clarifying questions
  • Assisted with development of a draft project roadmap for each of thePI Planning Sessions
  • Assisted with a walkthrough of JIRA tool during PI Planning Sessions for participants to navigate tool
  • Facilitated Sprint Planning meetings, Daily Scrum, sprint review, product backlog refinement meetings, and retrospective meetings
  • Assisted Product Manager/Owner in maintaining, refining, and prioritizing product backlog
  • Helped team to write and split User stories, breakdown Epics
  • Use of JIRA to maintain product backlog and sprint backlog and to create and track user stories, sprint planning, tracking and managing sprints,
  • Confluence was used to maintain project documents such as project plans, project scope, and status reports and to assign tasks
  • Participated in sprint retrospectives to capture lessons learned and improvements
  • Lead development of Confluence Site for Top 20 projects that were utilized and updated by clients daily and accurately reflected status to ensure continuity of projects

Manager

DELOITTE CONSULTING, LLC, Navy
01.2016 - 01.2017
  • Led a team 8 to provide daily support to the clients within the Program Management Office
  • Supported leadership development programs and assessed the resourcing efficiencies for the program office
  • Prepared briefings and presentations for meetings with other Flag-Level individuals and prepared for speaking engagements at conferences and industry events
  • Prepared Weekly dashboards to present to clients on status of the different projects
  • Prepared project Kickoff brief and presented to COR to discuss all contractual deliverables and timeframes

Team Lead

DELOITTE CONSULTING, LLC, Veteran Affairs
01.2015 - 01.2016
  • Veterans Benefits Management System (VBMS)
  • Scope/Release Management Lead
  • Managed 6 resources to provide daily support to the VBMS Release Manager and project’s Contracting Officer Representative (COR) and presented deliverables to executive leadership, including the VBMS Director and Deputy Director
  • Strategy Implementation - Provided direct client support in mapping and resolving gaps in the system development life cycle (SDLC) and aligning the agency’s annual strategic goals to requirements elicitation and development
  • Facilitated client meetings with 20+ stakeholders to operationalize the agency’s annual strategic priorities and create the Tactical Roadmap for FY2017, which was a key release planning tool
  • Enhancements in release planning have reduced change requests (CRs) that cause delays in development from a high of 33 CRs in Release 10.0 to 6 CRs in Release 11.0
  • Created end-to-end process flow for release management using MS Visio, identified current pain points, and made recommendations for leveraging the IBM Rational Tool to automate activities
  • Wrote the project’s first-ever Release Management Standard Operating Procedure (SOP) that details the strategy for change control, a Communications SOP that describes how potential issues are communicated and resolved, and a Schedule SOP that provides mitigating actions to reduce delays to the release schedule
  • The SOPs highlight pain points and potential process enhancements to assist VBMS leadership in shaping a new win strategy for VBMS
  • Led team that conducted client interviews to understand quality control measures needed and implemented changes to contracted deliverables that have taken the project from a rating of “Satisfactory” to “Very Good”
  • Created and presented high visibility deliverables such as the annual feature roadmap and executive weekly release reports and advises client on mitigating risks and implementing process improvements
  • Designed requirements for a new Release SharePoint page and makes continual enhancements using MS InfoPath
  • The site has replaced the error-prone email submission system and has improved transparency around change request decisions
  • Created project schedules for internal mini projects, such as, developing the RRC tool as part of capture to secure follow-on work
  • Gather features/needs for upcoming Releases from the Business to be considered for Scope
  • Facilitated Feature/Ranking Prioritization meeting with stakeholders to prioritize features for Scope consideration
  • Developed and deliver proposed Scope to Acquisiton for level-of-effort estimates
  • Developed/Delivered Scope Release Options Brief to Under Secretary of Benefits
  • Conducted Trade Spacing Meeting with the Government developer lead to identify additional LOE that can be used for other needs
  • Tracked artifact releases statuses to inform the client of all artifact statuses

Team/Requirements Lead

DELOITTE CONSULTING, LLC, Defense Health Agency
01.2010 - 01.2015
  • Created the projects schedules for assigned efforts that included timelines, required resources, task prioritization, and the repsonsibilities for each project team member
  • Established an adapted Requirements Management Framework to standardize the requirements process from stakeholder idea to implementation
  • Provided support for the following clinical capabilities: Wounded Warrior, Centers of Excellence and Registries at the Military Health System
  • Managed requirements analysts (8) and serve as the lead for the Deloitte Support as provided, per contract
  • Provided support in the area of requirements, whereby the functional community comes to IM with a new system or system enhancements for the Military Health System
  • Oversaw the responsibility of the successful planning and execution of the Wounded Warrior project/capabilities
  • Provided requirements support to the Acquisition Program Office throughout the system development life cycle of the clinical capabilities once development begins and assisted with execution documentation throughout the life of the system
  • Elicited requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios,workflow analysis, and/or viewpoints
  • Decomposed high-level business and user requirements into functional requirements and quality, specified in an appropriate level of detail suitable for use by those who must base their work on the requirements
  • Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable

Project Coordinator

DELOITTE CONSULTING, LLC, Navy
01.2009 - 01.2010
  • Assisted in the development of a schedule and deployment plan to obtain full range of systems engineering, software engineering, program management
  • Assisted in project management services to support the Direct Reporting Program Manager, Navy Marine Corps Intrantet Program to carry out its duties and responsibilities to manage and oversee the NET Application and the NMCI EITSMS
  • Participated in formal review of Requirements Documentation
  • Created client briefings on a weekly basis for the executive leadership meeting
  • Assisted the requirements team with writing use cases for new capabilities that NET is providing to the client
  • Created and provided client with Monthly Status Report (MSR) each month to provide the client with the tasks that are being performed
  • Responsible for meetings, planning and coordinating all activiites for the team
  • Conducted weekly meetings; such as Internal Team meeting and Weekly Finance meeting

Army Requirements Analyst

DELOITTE CONSULTING, LLC
01.2007 - 01.2010
  • Provided client access to pertinent information for the system integration, iterations, and cyclical upgrades
  • Conducted stakeholder analysis and developed requirements traceability matrices for testing input
  • Lead Customer Relationship Management and maintained relationships with client stakeholders.
  • Utilized Business Process Modeling Notation (BPMn) in streamlining final product that was put into TIBCO Business Studio
  • Designed use cases that were used by the testing team to validate application requirements during thetesting phase
  • Mapped out customers’ business processes, gathered and wrote requirements

Education

Bachelor of Science - Criminal Justice

University of Maryland University College
2007

Skills

  • Business Analysis
  • Business Requirements
  • Building Rapport
  • Demonstrating Empathy
  • Communications, Coaching, Educating
  • Strategic Planning
  • Recommendations for Action
  • Requirements Analysis
  • Requirements Definition
  • Agile and Scrum Environments

Certification

  • Scaled Agile Framework (SAFe) Certified SAFe Practitioner (SP)
  • Scaled Agile Framework (SAFe) SAFe Agilist (SA)
  • Certified Scrum Master (CSM)
  • ITILv4
  • Top Secret Security Clearance

Timeline

Senior Business Analyst

A3 CONSULTING, LLC, DoS, Center Of Analytics
01.2022 - Current

Design Unit Leader

A3 CONSULTING, LLC, WMATA Business Transformation Office
01.2021 - 01.2022

Information Technology Project Manager

A3 CONSULTING, LLC, National Background Investigations Bureau, NBIB
01.2017 - 01.2020

Manager

DELOITTE CONSULTING, LLC, Navy
01.2016 - 01.2017

Team Lead

DELOITTE CONSULTING, LLC, Veteran Affairs
01.2015 - 01.2016

Team/Requirements Lead

DELOITTE CONSULTING, LLC, Defense Health Agency
01.2010 - 01.2015

Project Coordinator

DELOITTE CONSULTING, LLC, Navy
01.2009 - 01.2010

Army Requirements Analyst

DELOITTE CONSULTING, LLC
01.2007 - 01.2010

Bachelor of Science - Criminal Justice

University of Maryland University College

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