Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Tamiko Green

Waynesboro,VA

Summary

Dynamic Phlebotomy Supervisor at Augusta Health with a proven track record in quality assurance and regulatory compliance. Expert in blood collection and team management, successfully enhancing operational efficiency and employee performance. Committed to patient care and safety, fostering a culture of professionalism and continuous improvement within the laboratory environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Phlebotomy Supervisor

Augusta Health
Fishersville, VA
11.2023 - Current
  • Provided support during emergency situations involving blood draws or specimen collections.
  • Analyzed operational data to identify areas of improvement within the department.
  • Adhered to all applicable laws, regulations and ethical standards relating to medical laboratories.
  • Managed inventory control systems, ordering supplies as needed while monitoring budgets.
  • Implemented new technologies into the laboratory processes as needed.
  • Maintained a clean work environment by enforcing safety policies and adhering to OSHA guidelines.
  • Monitored laboratory productivity standards, providing feedback when necessary to ensure optimal performance levels are achieved.
  • Performed administrative duties such as preparing reports, tracking employee hours and maintaining records of patient visits.
  • Ensured accuracy of test results by performing quality assurance checks on equipment and personnel competency.
  • Collaborated with physicians, nurses and other healthcare professionals to develop plans for improved patient care.
  • Conducted regular staff meetings to discuss performance issues and provide guidance on best practices.
  • Developed and maintained effective phlebotomy procedures, ensuring compliance with all applicable regulations.
  • Maintained a clean work environment in accordance with OSHA regulations.
  • Identified potential risks associated with phlebotomy activities and implemented strategies for mitigating them.
  • Investigated errors or discrepancies related to test results or specimen collections and took corrective action as appropriate.
  • Provided training for new employees on safety protocols, specimen collection techniques, proper documentation methods and HIPAA requirements.
  • Assisted in resolving customer complaints regarding specimen collection services or inaccurate test results.
  • Participated in continuing education programs related to phlebotomy best practices.
  • Implemented state certification for phlebotomists and lab assistants by required deadlines.
  • Obtained blood specimens through venipunctures and fingersticks.
  • Directed activities of phlebotomy department.
  • Monitored logs to verify adherence to draw and testing schedules.
  • Enforced isolation procedures to maintain specimen integrity.
  • Performed evaluations of lab personnel and implemented corrective action where necessary.
  • Established team schedules that met all coverage needs.
  • Trained and supervised phlebotomists and lab assistants.
  • Managed staffing and scheduling of phlebotomy lab personnel.
  • Adhered to facility and legal requirements for standards of care and operations.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.

Phlebotomy Manager

Physicians Regional - Pine Ridge
Naples, FL
11.2021 - 11.2023
  • Managed and supervised a team of phlebotomists to ensure proper patient care.
  • Evaluated employee performance on an ongoing basis and provided feedback as needed.
  • Performed administrative duties including hiring new employees, managing payroll and creating reports for upper management.
  • Provided training and education to staff members on proper specimen collection techniques and safety protocols.
  • Maintained accurate records of inventory levels, supplies and equipment used in the laboratory setting.
  • Coordinated with other departments within the hospital or clinic to ensure smooth operation of the laboratory facility.
  • Utilized computer systems to enter patient data into electronic health records.
  • Implemented new technologies into daily operations that would increase productivity while reducing costs.
  • Developed strategies for improving efficiency within the laboratory environment while maintaining quality control.
  • Analyzed data from various sources such as patient surveys or billing reports in order to identify areas for improvement.
  • Ensured compliance with all applicable laws, regulations, standards and guidelines related to phlebotomy services.
  • Developed policies, procedures and protocols for the collection, handling and processing of blood samples.
  • Conducted regular staff meetings to review performance and address any issues or concerns.
  • Monitored workflow to ensure timely completion of tasks related to specimen collection.
  • Assisted with scheduling staff shifts to ensure adequate coverage at all times during operating hours.
  • Resolved customer complaints regarding phlebotomy services in a professional manner.
  • Investigated potential errors or discrepancies in test results reported by technicians or medical personnel.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Demonstrated proficiency in using a variety of collection techniques and equipment.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Managed inventory of phlebotomy supplies and reordered stock as necessary.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Performed centrifugation and specimen aliquoting for sample preparation.
  • Identified patients using proper procedures prior to specimen collection.
  • Monitored patients for adverse reactions and provided immediate care as needed.
  • Participated in continuing education to stay current with phlebotomy practices.
  • Maintained patient comfort and safety throughout the phlebotomy process.
  • Communicated with patients with compassion while keeping medical information private.

Education

Phlebotomy Certification - Phlebotomy

Medical Center of Central Georgia
Macon
02-2004

High School Diploma -

Southwest High School
Macon, GA
06-1993

Bachelor of Science - Health Sciences

Liberty University
Lynchburg, VA

Skills

  • Blood collection
  • Specimen processing
  • Quality assurance
  • Regulatory compliance
  • Data analysis
  • Inventory management
  • Customer service
  • Employee training
  • Safety protocols
  • Team management
  • Performance evaluation
  • Communication skills
  • Problem solving
  • Time management proficiency
  • Professionalism and ethics
  • Employee performance reviews
  • Team leadership
  • Health education
  • Employee training and development

Accomplishments

  • Volunteer Award for free Medical Health Clinic 2012

Certification

  • ASPT
  • BLS

References

References available upon request.

Timeline

Phlebotomy Supervisor

Augusta Health
11.2023 - Current

Phlebotomy Manager

Physicians Regional - Pine Ridge
11.2021 - 11.2023

Phlebotomy Certification - Phlebotomy

Medical Center of Central Georgia

High School Diploma -

Southwest High School

Bachelor of Science - Health Sciences

Liberty University

Similar Profiles

CREATE PROFILE