Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamiko Lockhart

Stockbridge,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

FC Associate 1

Amazon
East Point, GA
11.2019 - 03.2021
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Maintained cleanliness of store by sweeping floors, taking out trash, dusting shelves.
  • Used handheld scanners to key in data for packages.
  • Placed products on conveyors for final wrapping and shipment.
  • Limited damage to products and orders by using care when choosing items.
  • Ensured compliance with health and safety regulations in the workplace.
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
  • Operated forklift and pallet jack to transport heavy loads.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Utilized various software and tools to streamline processes and optimize performance.

CAREGIVER/Companion Caregiver

Francine Powere
Atlanta, GA
05.2015 - 03.2017
  • Provided emotional support for my client, who was experiencing depression or anxiety due to their illness or disability.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Recorded client status progress and challenges in logbooks and reports.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Monitored health and well-being of clients and reported significant health changes.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Provided emotional support to clients during difficult times.
  • Followed safe lifting and transferring techniques to transport residents.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Server

Dennys
El Camino, CA
11.2013 - 12.2013
  • Prepared checks, itemizing total meal costs and taxes.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Informed customers of daily specials and signature menu items.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Filled condiments and napkin containers during slack periods.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Served food and beverages to patrons and confirmed complete orders.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Cashier

OSH STORE
Santa Monica, CA
03.2012 - 05.2012
  • Scanned items and checked pricing on cash register for accuracy.
  • Resolved customer complaints professionally in accordance with company policy.
  • Used suggestive selling techniques to promote add-on sales.
  • Followed company security procedures for handling large sums of money.
  • Maintained work area and kept cash drawer organized.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Counted and balanced cashier drawers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Welcomed customers, offering assistance to help find store items.
  • Issued receipts, refunds, credits or change due to customers.

Server

Smokey Bones Bar & Fire Grill
Lithonia, GA
10.2010 - 01.2012
  • Prepared checks, itemizing total meal costs and taxes.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Informed customers of daily specials and signature menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Set up tables in between patrons to reduce wait times.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Addressed complaints to kitchen staff and served replacement items.

Sales Floor Associate

Target
Culver City, CA
08.2009 - 07.2010
  • Processed returns and exchanges quickly and efficiently while ensuring customer satisfaction.
  • Recommended, selected and located merchandise based on customer desires.
  • Ensured compliance with safety and cleanliness standards across the sales floor.
  • Consistently met or exceeded daily sales goals established by management team.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Bagged or packaged purchases and wrapped gifts.
  • Performed inventory counts on a regular basis to ensure accurate stock levels.
  • Operated cash register to process customer purchases accurately and efficiently.
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
  • Contributed ideas in team meetings to improve store layout and customer service approaches.
  • Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
  • Placed special orders or called other stores to find desired items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Assisted in setting up displays and signage for new product launches and seasonal promotions.
  • Computed purchases and received and processed cash or credit payment.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Conducted periodic price checks for competitive pricing accuracy on the sales floor.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.

Service Bartender/Bar Waiter

The Pony
Memphis, TN
05.2007 - 06.2008
  • Ensured all alcoholic beverages were served in accordance with state laws and regulations.
  • Checked identification of customers when serving alcoholic beverages.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Demonstrated knowledge of proper glassware selection for various types of beer or wines.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Resolved customer complaints in an efficient manner.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
  • Assisted in the preparation of specialty cocktails as requested by patrons.
  • Prepared garnishes such as lemon wedges, olives, onions, celery sticks.
  • Followed safety procedures at all times while operating bar equipment.
  • Performed opening and closing duties including counting money drawers and restocking items.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Inspected glassware prior to use to make sure it was free from chips or cracks.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Performed opening duties such as setting up the bar counter before service began.

Caregiver

In-Home Support Service
Sacramento, CA
02.2005 - 03.2007
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Followed care plan and directions to administer medications.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Followed safe lifting and transferring techniques to transport residents.
  • Laundered clothing and bedding to prevent infection.
  • Participated in team meetings regarding client progress or concerns raised by family members.

Seasonal Clerk

Franchise Tax Board
Rancho Cordova, CA
01.2004 - 05.2004
  • Scanned documents into digital formats ensuring accuracy of content.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Delivered messages and ran errands.
  • Copied, sorted and filed records of office activities and business transactions.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Computed, recorded and proofread data or reports.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Utilized computer software programs to create reports, labels, forms.
  • Organized physical files on an ongoing basis to ensure efficient retrieval times.

Education

Associate of Science -

Gupton Jones College
Decatur, GA
05-2024

CNA License - Nursing Education

NV ENTERPRISES TRAINING ACADEMY
McDonough, GA
02.2019

GED -

Southern Crescent Technical College
Griffin, GA
07-2017

Skills

  • Patient care
  • Team collaboration
  • Attention to detail
  • Problem solving
  • Customer service
  • Vital signs monitoring
  • Medical documentation
  • Inspect merchandise
  • Update signs
  • Reliability
  • Packing materials
  • Stock management
  • Product knowledge
  • Data processing
  • Pallet arrangement
  • Audit inventory
  • RFID scanning
  • Merchandise stocking
  • Excellent communication
  • Active listening
  • Hand scanning
  • Analytical thinking
  • Decision-making
  • Multitasking capacity
  • Written communication
  • Quality assurance controls

Certification

Certified Crematory Operator

Complected on August 11, 2023

I.C.C.F.A, International Cemetery Cremation And Funeral Association

Timeline

FC Associate 1

Amazon
11.2019 - 03.2021

CAREGIVER/Companion Caregiver

Francine Powere
05.2015 - 03.2017

Server

Dennys
11.2013 - 12.2013

Cashier

OSH STORE
03.2012 - 05.2012

Server

Smokey Bones Bar & Fire Grill
10.2010 - 01.2012

Sales Floor Associate

Target
08.2009 - 07.2010

Service Bartender/Bar Waiter

The Pony
05.2007 - 06.2008

Caregiver

In-Home Support Service
02.2005 - 03.2007

Seasonal Clerk

Franchise Tax Board
01.2004 - 05.2004

Associate of Science -

Gupton Jones College

CNA License - Nursing Education

NV ENTERPRISES TRAINING ACADEMY

GED -

Southern Crescent Technical College

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