Summary
Overview
Work History
Education
Skills
Accomplishments And Awards
Timeline
Generic

Tamiko McCormick

Temple Hills,MD

Summary

A detail oriented and organized self-starter who works well under pressure. Works efficiently, productively, and independently with all levels of management. A team player that follows the principles of inclusion by listening to new ideas and differing professional opinions and sharing information and knowledge freely. Promotes a positive work environment, treating others with dignity and respect.

Overview

34
34
years of professional experience

Work History

Management Assistant

INTERNAL REVENUE SERVICE
06.1999 - Current
  • Serve as the liaison between the Director, Outreach and Reporting, and staff members for program issues
  • Review and ensure accuracy of the submitted information
  • Schedule Skype meetings for the Director and Internal Control staff
  • Work to help employees solve their requests and issues
  • Perform detailed analyses of work processes, functions, and updates them for maximum efficiency
  • Timely prepare background and briefing materials for Director and Senior Analyst for Executive level meetings
  • Primary point of contact in the Office of Outreach and Reporting
  • Review all incoming documents and questions, such as taxpayer letters, congressional correspondences and Treasury inquiries, to determine the correct contact or subject matter expert
  • Review completed product to ensure accuracy
  • Meet with all visitors, providing excellent customer service by helping them with their requests or referring them to the appropriate office
  • Brief the Director on critical issues, emergency situations, daily operations, and future task items and ensures that each issue is resolved
  • Track each issue to resolution
  • Draft responses and follow-up on action items to ensure timeliness and accuracy
  • Grant access to Internal Control staff share drive folders
  • Support the missions of the IRS and Internal Controls by managing administrative support activities
  • Prepare instructions describing operations and programs
  • Ensure that ACFO-IC deliverables are completed on time by sending out email reminders to the staff when deliverables are due
  • Review and update Internal Revenue Manuals (IRMs) in Arbortext Editor 7.1 to meet the CFO’s biannual requirement
  • Review correspondence to ensure that material is consistent with established IRS guidelines
  • Log all action items and correspondence using E-trak, a control tracking system
  • Conduct daily contacts include top level executives within the Service, including the Associate CFO for Internal Controls, Deputy Chief Financial Officer, Treasury officials, GAO, OMB, and other government agencies
  • Maintain good working relationship with the employees, from the senior executives to staff
  • Assist other assistants and secretaries when needed or requested
  • Meet office purchasing responsibilities which include ordering training courses using a government purchase card

Financial Management Analyst

INTERNAL REVENUE SERVICE
06.2024 - 09.2024
  • Research to write Internal Control articles for CFO Controls Connection newsletter page
  • Prepare Internal Control articles for CFO Controls Connection Newsletter review
  • Create Agency Financial Report spreadsheet to be converted into data dashboards
  • Review and update Internal Revenue Manuals (IRMs) in Arbortext Editor 8.1 to meet the CFO’s biannual requirement
  • Meet Internal Control Office purchasing responsibilities which include ordering Training courses using a government purchase card
  • Serve on the Production Team for Outreach & Education Lunch and Learns

Financial Management Analyst - CFO, Financial Management, Security & Payroll

INTERNAL REVENUE SERVICE
09.2017 - 12.2017
  • Proficiency in the administrative side of OL5081, Integrated Financial System (IFS), and Knowledge Incident/Problem Service Asset Management (KISAM)
  • Provided exceptional and accurate customer service during high-volume times, like the PPS implementation, which added over 8,000 new users to the IFS system
  • Researched and resolved inquiries related to IFS and Security policies
  • Provided authoritative technical assistance, guidance, and advice on interpreting Security policies
  • Monitored access to IFS and the new Procurement for Public Sector (PPS) module, while establishing and enforcing Security policies and procedures
  • Used the System Analysis Program (SAP) Identity Management (IdM) add-on and the SAP databases, established, updated, and deactivated user accounts and profiles, including assigning multiple IFS roles
  • Validated and approved users’ OL5081 IFS requests to add them to the SAP IdM provisioning interface, once uploaded, verified the accuracy of the system interface, reporting system failures to the developers
  • Processed Firecall request forms, allowing contractors and developers emergency access
  • Reviewed and analyzed the new PPS administrative processes to assess compliance with existing guidelines, developed recommendations for improvement, and submitted them to management for consideration
  • Tested new IdM program, worked to find bugs and issues prior to go-live

Secretary - Office of Planning

INTERNAL REVENUE SERVICE
05.1994 - 08.1999
  • Verified and submitted office's time and attendance records
  • Entered timesheets in SETR, verifying the accuracy
  • Projected a positive professional image to all employees
  • Greeted and escorted visitors to their contacts
  • Researched information collected data and compiled reports for Manager
  • Managed supervisor’s schedule, appointment calendar and voicemail
  • Prioritized workflow based on the key tasks, meeting all deadlines
  • Maintained an action item log to track incoming documents
  • Followed up with stakeholders on required responses
  • Organized manager’s teleconferences and meetings
  • Prepared all required materials
  • Reserved meeting rooms
  • Notified participants of meeting details and provided all meeting materials
  • Prepared meeting agenda and took minutes
  • Coordinated travel arrangements for manager and staff, verifying arrangements were accurate and complete
  • Prepared all forms and the itinerary
  • Reserved airline tickets, hotel room, and car reservations
  • Set appointments with all contacts the manager was to visit
  • Completed the travel expense vouchers upon the manager’s return
  • Prepared correspondence for the Commissioner’s and Director’s signature, reviewing all for proper vocabulary, grammar, spelling, and punctuation, and verifying format followed established guidelines
  • Purchasing responsibilities for the office for office supplies, ensuring supplies were available for employees upon request
  • Reviewed and routed mail to the right office or person
  • Backup secretary to other offices, as needed

Clerk Typist - Office of Planning & Research

INTERNAL REVENUE SERVICE
09.1991 - 04.1994
  • Prepared technical correspondence for the Chief of Planning’s signature
  • Typed correspondence, reviewing punctuation, spelling, grammar, and format
  • Received, reviewed, and routed all incoming/outgoing mail and correspondence, determining the proper assignment to each department
  • Completed assignments on time
  • Learned the computer systems and helped others with questions
  • Projected a positive professional image within and outside the Program Office
  • Worked professionally and positively, greeting visitors, and aiding by referring them to the appropriate staff member
  • Communicated with others in a courteous, tactful, and helpful manner
  • Exercised good judgment in dealing with peers, avoiding conflicts and complaints

Education

High School -

Frank W. Ballou Senior High School
Washington, DC
06.1992

Skills

  • Detail oriented
  • Organized
  • Self-starter
  • Works well under pressure
  • Efficient
  • Productive
  • Independent
  • Team player
  • Principles of inclusion
  • Listening
  • Sharing information
  • Knowledge sharing
  • Promotes positive work environment
  • Treating others with dignity and respect
  • Microsoft Suite
  • Integrated Financial System
  • Procurement for Public Sector
  • Totally Automated Personnel System
  • Single Entry Time Reporting
  • Arbortext Editor
  • E-Trak

Accomplishments And Awards

  • 2023 Performance Award
  • 2023 Special Act or Service Award
  • 2022 Performance Award
  • 2022 Time-Off Special Act Award
  • 2022 Special Act or Service Award
  • 2021 Performance Award
  • 2021 Special Act or Service Award
  • 2020 Performance Award

Timeline

Financial Management Analyst

INTERNAL REVENUE SERVICE
06.2024 - 09.2024

Financial Management Analyst - CFO, Financial Management, Security & Payroll

INTERNAL REVENUE SERVICE
09.2017 - 12.2017

Management Assistant

INTERNAL REVENUE SERVICE
06.1999 - Current

Secretary - Office of Planning

INTERNAL REVENUE SERVICE
05.1994 - 08.1999

Clerk Typist - Office of Planning & Research

INTERNAL REVENUE SERVICE
09.1991 - 04.1994

High School -

Frank W. Ballou Senior High School

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Tamiko McCormick