Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamiko McLaurin

Upland,CA

Summary

Dedicated Pharmacy Operational Manager enthusiastic about helping diverse people and offering experience with regulatory requirements. Bringing successful career history comprising more than 22 years. Outstanding knowledge about leading and collaborating with team members, coordination to offer superior assistance and care to bring further success to Walgreens by leveraging personal skill set and proactive demeanor. Highly organized, efficiency-driven and dedicated to error prevention.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Pharmacy Operations Manager

Walgreens
Rancho Cucamonga, CA
06.2021 - Current
    • Educated patients on offered programs to optimize medications adherence and compliance
    • Collaborated with store manager to maintain daily operations.
    • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
    • Ordered all pharmacy supplies and kept check on inventory levels.
    • Trained pharmacy interns and newly hired pharmacy technicians providing direct supervision, ongoing staff development and continuing education to employees.
    • Supervised team of 4 pharmacy technicians and 2 interns.

Senior Pharmacy Technician

Walgreens
Rancho Cucamonga, CA
01.1999 - 06.2021
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Conducted drug product reviews and assisted Pharmacists and staff in drug inventory management.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Supervised 4 pharmacy technicians and coordinated day-to-day assignments

Education

Associate of Science - Paralegal Studies

Rio Hondo College
Whittier, CA

Skills

  • Employee Recruitment and Hiring
  • Prescription Interpretation
  • Employee Work Scheduling
  • Employee Performance Evaluations
  • Operational Records Maintenance
  • Workflow Schedules
  • Performance Metric
  • Operational Efficiency
  • Constructive Feedback
  • Problem Identification
  • Organizational Goal Development

Certification

  • Certified Pharmacy Technician
  • Red Cross CPR Certification
  • Immunization Training

Timeline

Pharmacy Operations Manager

Walgreens
06.2021 - Current

Senior Pharmacy Technician

Walgreens
01.1999 - 06.2021

Associate of Science - Paralegal Studies

Rio Hondo College

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Tamiko McLaurin